Search found 1605 matches

by Csuleiman
Thu Oct 17, 2019 11:15 am
Forum: Problems
Topic: Walls do not render in calculation
Replies: 4
Views: 55

Re: Walls do not render in calculation

Hello pks, We wonder if you could send us your evo project file. We would like to check the problem directly in this project. If the file is too big, you can send it to us via WeTransfer (www.wetransfer.com). It would be of help if you could send us the link to this topic so that we could better ass...
by Csuleiman
Wed Oct 16, 2019 8:29 am
Forum: Problems
Topic: How to Restore the Preview Effect of IES Files'Light Intensity Distribution in Win10 Explorer
Replies: 2
Views: 49

Re: How to Restore the Preview Effect of IES Files'Light Intensity Distribution in Win10 Explorer

Hello whalelight, Regarding your problem, I would like to provide you with a short instruction wherewith you can fix the problem. At first open the registry : (type regedit in the white space under your start button) Please follow this path : „HKEY_CURRENT_USER" -> "Software" -> "Microsoft" -> "wind...
by Csuleiman
Fri Oct 11, 2019 6:40 am
Forum: Wishes/suggestions
Topic: HIDDEN option
Replies: 1
Views: 111

Re: HIDDEN option

Hello Tasos,

We know about this wish from other users, so we have already added this issue to our improvement list for the upcoming evo versions.

Best regards,
DIAL Support Team
by Csuleiman
Fri Oct 11, 2019 5:49 am
Forum: Wishes/suggestions
Topic: Display Show LEO Orientation in reports
Replies: 1
Views: 53

Re: Display Show LEO Orientation in reports

Hello Taras,

We will pass this topic on to our product owners. They will discuss the issue and add it to our evo improvement list as a new wish. The topic will then be estimated and prioritized according to the effort.

Best regards,
DIAL Support Team
by Csuleiman
Wed Oct 09, 2019 12:03 pm
Forum: Problems
Topic: Wrong False Color Documentation
Replies: 3
Views: 195

Re: Wrong False Color Documentation

Dear DAB LAD,

We have just received feedback from our development department. This is a known problem that our developers have already fixed in the upcoming evo version 9.0.
Until then we cannot offer you a workaround that could work around the problem.

Best regards,
DIAL Support Team
by Csuleiman
Wed Oct 09, 2019 11:17 am
Forum: Using DIALux evo
Topic: Starting Dialux, failure on 52%
Replies: 1
Views: 67

Re: Starting Dialux, failure on 52%

Hello sifatullah,

Please have a look at the following thread:
https://dxboard.dialux.com/viewtopic.ph ... se#p107121

Best regards,
DIAL Support Team
by Csuleiman
Mon Oct 07, 2019 9:46 am
Forum: Problems
Topic: Wrong False Color Documentation
Replies: 3
Views: 195

Re: Wrong False Color Documentation

Dear DAB LAD, We wonder if you could send us your evo project file. We would like to check the problem directly in this project. If the file is too big, you can send it to us via WeTransfer (www.wetransfer.com). It would be of help if you could send us the link to this topic so that we could better ...
by Csuleiman
Mon Oct 07, 2019 9:46 am
Forum: Using DIALux evo
Topic: Graphics display between visual task and surrounding area
Replies: 4
Views: 154

Re: Graphics display between visual task and surrounding area

Dear Christophe, We wonder if you could send us your evo project file. We would like to check the problem directly in this project. If the file is too big, you can send it to us via WeTransfer (www.wetransfer.com). It would be of help if you could send us the link to this topic so that we could bett...
by Csuleiman
Mon Oct 07, 2019 8:32 am
Forum: Using DIALux evo
Topic: Importing DWG on Y axis
Replies: 1
Views: 84

Re: Importing DWG on Y axis

Hello Barry Grib,

This is unfortunately not possible, but you can move the DWG drawing after importing it into evo. Please see screenshot below.

[attachment=0]Screenshot.jpg[/attachment]

Best regards,
DIAL Support Team
by Csuleiman
Fri Oct 04, 2019 8:00 am
Forum: Problems
Topic: Error when trying to create a new project
Replies: 3
Views: 125

Re: Error when trying to create a new project

Hello Dmytro, We would recommend you to uninstall your current evo version completely from your computer system and install our newest evo 8.2 patch 1 version by using the following download link. In this case, all DIALux components will be newly registered. DIALux evo 8.2 patch 1: https://b2b.dial....