Search found 1409 matches

by Csuleiman
Fri Mar 22, 2019 7:03 am
Forum: Problems
Topic: Problems with false colours in 3D view
Replies: 1
Views: 48

Re: Problems with false colours in 3D view

Hi kingcolossus93,

Please send us the evo project file to our email address support@dial.de. We will locate the cause of the problem directly in evo.
It would be very helpful if you could send us the link to this thread so that we can assign your request directly.

Best regards,
DIAL Support Team
by Csuleiman
Thu Mar 21, 2019 12:25 pm
Forum: Problems
Topic: Documentation Failure
Replies: 1
Views: 30

Re: Documentation Failure

Hello casillasiker555, We would recommend you to uninstall your current evo version completely from your computer system and install our newest evo 8.1 patch 3 version by using the following download link. DIALux evo 8.1 patch 3: https://b2b.dial.de/index.php/s/h2gOfKHDAI7GcCz ​ If the problem still...
by Csuleiman
Thu Mar 21, 2019 12:12 pm
Forum: Problems
Topic: Objekte expotiren/speichern, Projekt VR-Brille
Replies: 1
Views: 18

Re: Objekte expotiren/speichern, Projekt VR-Brille

Hallo Markus, schauen Sie sich hierzu bitte den folgenden Forumsbeitrag an: https://dxboard.dialux.com/viewtopic.php?f=2&t=86379&p=105862&hilit=object+save#p105862 Bislang ist es noch nicht möglich, das fertige evo Projekt mit einer VR Brille zu betrachten. Dieser Punkt steht aber auch bereits in de...
by Csuleiman
Thu Mar 21, 2019 12:10 pm
Forum: Wishes/suggestions
Topic: exportieren einer STF Datei
Replies: 1
Views: 12

Re: exportieren einer STF Datei

Hallo Markus,

dieser Punkt steht noch auf unserer Verbesserungsliste für eine der kommenden evo-Versionen. Derzeit erwarten wir die Umsetzung des IFC-Exports im Jahr 2020.

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Thu Mar 21, 2019 10:19 am
Forum: Problems
Topic: Difference between images
Replies: 1
Views: 30

Re: Difference between images

Hello LID Studio, There is an automatic adaption to the brightness, similar to the adaption to the eye. In evo you can create an indoor and outdoor scene. If there would not be an adaption, the outdoor scene would be too dark and the indoor scene would be too bright. Of course, the brightness is alw...
by Csuleiman
Thu Mar 21, 2019 9:41 am
Forum: Problems
Topic: Probleme mit der Dokumentation
Replies: 2
Views: 25

Re: Probleme mit der Dokumentation

Hallo JLM | Stelling, das Problem liegt an den komplexen Leuchtenmodellen, die Sie in Ihrem Projekt verwendet haben. Wir haben Ihnen einen kleinen Leitfaden zugeschickt, wie Sie die Leuchten in der Dokumentation deaktivieren können sowie das bearbeitete Projekt per Email. Mit diesem Projekt sollte e...
by Csuleiman
Thu Mar 21, 2019 9:31 am
Forum: Problems
Topic: Problems with documentation.
Replies: 2
Views: 46

Re: Problems with documentation.

Hello A. Torres, Thank you for sending us your project file. We can also reproduce the problem you described. It is due to the too complex 3D objects in evo. Every surface of a 3D model has to be calculated separately and if the sum of the 3D models (and the surfaces) are too complex for the generat...
by Csuleiman
Thu Mar 21, 2019 9:06 am
Forum: Problems
Topic: Probleme mit der Dokumentation
Replies: 2
Views: 25

Re: Probleme mit der Dokumentation

Hallo JLM | Stelling,

könnten Sie uns bitte Ihr evo Projekt zwecks Analyse zusenden. Wir werden versuchen, das Verhalten nachzustellen und Ihnen einen Lösungsvorschlag anbieten. Bitten senden Sie die Projektdatei und den Link zu diesem Thread an support@dial.de.

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Thu Mar 21, 2019 6:55 am
Forum: Problems
Topic: Problems with documentation.
Replies: 2
Views: 46

Re: Problems with documentation.

Hello A. Torres, We suspect that the cause of your problem might be the DWG file(s), which may be too complex for the main memory and performance in evo. We, therefore, recommend that you delete the DWG drawing(s) once from your evo project file and have a look if the generating of the outputs works...
by Csuleiman
Wed Mar 20, 2019 1:23 pm
Forum: Using DIALux evo
Topic: Lighting Skylight Opening at Night
Replies: 1
Views: 61

Re: Lighting Skylight Opening at Night

Dear proje,

Please send us the evo project file to our email address support@dial.de. We will locate the cause of the problem directly in evo.
It would be very helpful if you could send us the link to this thread so that we can assign your request directly.

Best regards,
DIAL Support Team