Search found 1077 matches

by Csuleiman
Wed Jun 27, 2018 11:28 am
Forum: Using DIALux evo
Topic: Lichtberechnung über Rampen
Replies: 2
Views: 97

Re: Lichtberechnung über Rampen

Hallo Erhardt@Walz, vielen Dank für die Zusendung der Dateien. Die Nutzebene 1 wird von der Rampe geschnitten, so dass sie ab dem Schnittpunkt unterhalb der Rampe liegt. Somit wird dort nichts mehr berechnet. Um Ergebnisse auf der Rampe zu erhalten, müssten Sie nur die Fläche auf der Rampe selektier...
by Csuleiman
Wed Jun 27, 2018 11:17 am
Forum: Problems
Topic: Can't print results
Replies: 3
Views: 96

Re: Can't print results

Dear EmiDel, We wonder if you could provide us with the problematic evo project file. We will check the problem you described directly in the project file. Our email address is 'Support@dial.de'. Please send us also the link to this topic, so that we could better assign this issue. Best regards, DIA...
by Csuleiman
Tue Jun 26, 2018 8:16 am
Forum: Using DIALux evo
Topic: Tab button
Replies: 2
Views: 127

Re: Tab button

Dear knjaz,

We are aware of this behaviour. So far we have not found the best way yet. However, we will take up this topic again and discuss it with our product owners. Thank you for your helpful feedback, which helps us to further develop our evo software.

Best regards,
DIAL Support Team
by Csuleiman
Mon Jun 25, 2018 7:49 pm
Forum: Using DIALux 4
Topic: Lock Luminaire feature
Replies: 3
Views: 152

Re: Lock Luminaire feature

Dear knjaz,

Yes, of course we will gladly consider your wish for the coming evo versions.

Best regards,
DIAL Support Team
by Csuleiman
Mon Jun 25, 2018 8:03 am
Forum: Problems
Topic: Dialux.extproccalc.dll stop running
Replies: 4
Views: 166

Re: Dialux.extproccalc.dll stop running

Dear Suman, We would like to recommend you to deactivate all you security software (virus scanner) once on your computer system and have a look if something in the background of your computer system is blocking the DIALux evo calculation process. If you have a bad feeling to disable the security sof...
by Csuleiman
Mon Jun 25, 2018 8:02 am
Forum: Using DIALux 4
Topic: Lock Luminaire feature
Replies: 3
Views: 152

Re: Lock Luminaire feature

Dear knjaz, Thank you very much for your feedback. Our strategy for the future is, that DIALux evo is the successor of DIALux 4.13 and we only developing DIALux evo in the future, but we will continue the support of our DIALux 4.13 software. However, no new features will be implemented in our DIALux...
by Csuleiman
Mon Jun 25, 2018 7:47 am
Forum: Problems
Topic: Floor/ceiling cut-out
Replies: 3
Views: 108

Re: Floor/ceiling cut-out

Dear michaelwendel, Thank you very much for sending us your project file. For an inexplicable reason, the ground element in the storey 2 is available twice. We have deleted the second ground element from the project. Then it was possible to draw a new cutout that went through the floor completely. S...
by Csuleiman
Fri Jun 22, 2018 6:47 am
Forum: Using DIALux evo
Topic: Light box
Replies: 2
Views: 115

Re: Light box

Dear Sab,

Yes, of course, we will send you an email including the project file.

Best regards,
DIAL Support Team
by Csuleiman
Thu Jun 21, 2018 6:45 am
Forum: Problems
Topic: Dokumentation wird nicht ausgegeben
Replies: 7
Views: 199

Re: Dokumentation wird nicht ausgegeben

Hi tomiba,

No problem. We just want to keep the topics apart. Our email address is support@dial.de. As soon as we have received your project, we will analyse it and give you feedback as soon as possible.

Best regards,
DIAL Support Team
by Csuleiman
Thu Jun 21, 2018 6:17 am
Forum: Problems
Topic: Dokumentation wird nicht ausgegeben
Replies: 7
Views: 199

Re: Dokumentation wird nicht ausgegeben

Dear tomiba, Please send us the evo project for analysis. Have you already clicked on the "Determine page count"-button as shown in the screenshot below? Screenshot.JPG Besides this please note that your post has nothing to do with the previous thread. Therefore we would like to ask you to open a ne...