Search found 1766 matches

by Csuleiman
Fri Mar 27, 2020 6:13 am
Forum: Problems
Topic: iluminaria
Replies: 1
Views: 23

Re: iluminaria

Hello Mari Preciado, We would like to check the problem directly in DIAlux. Therefore we would like to ask you to provide us with the luminaire file for analysis and some explanatory screenshots that show the problem in detail. It would be of help if you could send us the link to this topic so that ...
by Csuleiman
Thu Mar 26, 2020 12:51 pm
Forum: Problems
Topic: Not able to import cad
Replies: 4
Views: 47

Re: Not able to import cad

Hello Kosal, Your DWG file contains a .SHX file that was created as external reference when you saved the DWG file. This creation of the external references must be avoided when saving the drawing file, as our evo software cannot process such references. You can try to include this reference as a bl...
by Csuleiman
Thu Mar 26, 2020 12:05 pm
Forum: Problems
Topic: Not able to import cad
Replies: 4
Views: 47

Re: Not able to import cad

Hello Kosal, DWG/ DXF files saved in newer AutoCAD formats cannot be imported into our DIALux software. Therefore, please save the DWG files in an older AutoCAD version (evo is valid until AutoCAD 2013 and DIALux 4.13 until AutoCAD 2010) and try to import them into DIALux. If you still have problems...
by Csuleiman
Thu Mar 26, 2020 10:37 am
Forum: Wishes/suggestions
Topic: sideways xreferences
Replies: 1
Views: 21

Re: sideways xreferences

Hello zaleo,

We will forward your suggestion to our product owner. They will discuss your issue intensively and add your wish to our improvement list for future evo versions. Thank you for your important feedback!

Best regards,
DIAL Support Team
by Csuleiman
Thu Mar 26, 2020 9:36 am
Forum: Construction
Topic: Berechnungsflächen außerhalb des Gebäudes
Replies: 2
Views: 35

Re: Berechnungsflächen außerhalb des Gebäudes

Hallo Martin,

könnten Sie uns bitte Ihr evo Projekt zwecks Analyse zusenden. Wir werden versuchen, das Verhalten in 3D nachzustellen. Bitten senden Sie die Projektdatei und den Link zu diesem Thread an support@dial.de.

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Wed Mar 25, 2020 8:00 am
Forum: Problems
Topic: DialuxEvo does not open
Replies: 1
Views: 60

Re: DialuxEvo does not open

Hello Sandra, DIALux evo 8.2, DIALux 4.13.0.2 as well as our electronic luminaire catalogues (plugins) are compatible with WIN10. We would like to recommend you to deactivate all your security software (virus scanner) once on your computer system and have a look if something in the background of you...
by Csuleiman
Wed Mar 25, 2020 7:17 am
Forum: Problems
Topic: Unknown error during creation of the light texture
Replies: 1
Views: 69

Re: Unknown error during creation of the light texture

Hello Troy, We would like to check the problem directly in evo. Therefore we would like to ask you to provide us with the evo project file for analysis and some explanatory screenshots that show the problem in detail. Unfortunately, your screenshot was not uploaded properly. It would be of help if y...
by Csuleiman
Tue Mar 24, 2020 1:11 pm
Forum: Problems
Topic: The project stopped working, the program also deleted the main project file.
Replies: 1
Views: 79

Re: The project stopped working, the program also deleted the main project file.

Hello MartinPykaCora, Unfortunately, we have no good news for you. Our developer was not able to restore the original project file. During the last saving process, incorrect information was written that no longer allows the file to be opened. This information can no longer be repaired by us. In case...
by Csuleiman
Tue Mar 24, 2020 7:17 am
Forum: Problems
Topic: value chart in Calculation surface in documentation is different
Replies: 2
Views: 90

Re: value chart in Calculation surface in documentation is different

Hello Meera, Ravivarma We would like to check the problem directly in evo. Therefore we would like to ask you to provide us with the evo project file for analysis and some explanatory screenshots that show the problem in detail. It would be of help if you could send us the link to this topic so that...
by Csuleiman
Mon Mar 23, 2020 1:50 pm
Forum: Using DIALux evo
Topic: Dokumentation - Ergebnissübersicht
Replies: 1
Views: 100

Re: Dokumentation - Ergebnissübersicht

Hallo Martin, haben Sie bereits überprüft, ob Sie alle Häkchen zum Generieren der Ausgabeseiten gesetzt haben? Schauen Sie sich hierzu bitte den folgenden Blog-Eintrag auf unserer DIAL Website an: https://www.dial.de/article/wieso-finde-ich-nicht-alle-ergebnisse-in-der-dokumentation/ Freundliche Grü...