Search found 1996 matches

by Csuleiman
Tue Aug 04, 2020 6:15 am
Forum: Using DIALux evo
Topic: Daylight Calculation for Roof
Replies: 3
Views: 490

Re: Daylight Calculation for Roof

Hello NJR, The calculation of the illumination takes place only in the interior and only by daylight relevant windows, which conduct the daylight inside the building. Other building openings are not considered in the calculation of daylight. Windows that are inside the building are not relevant for ...
by Csuleiman
Tue Aug 04, 2020 5:01 am
Forum: Using DIALux evo
Topic: dialux evo 8.2 it locks
Replies: 4
Views: 356

Re: dialux evo 8.2 it locks

Hello colombina,

Please provide us with the evo project file so that we could check the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Mon Aug 03, 2020 5:41 pm
Forum: Using DIALux evo
Topic: Single lamp replacement on a street
Replies: 1
Views: 286

Re: Single lamp replacement on a street

Hello Fabrizio,

It is not possible to replace individual luminaires from a street arrangement. You can only replace the complete arrangement with alternative luminaires.

Best regards,
DIAL Support Team
by Csuleiman
Mon Aug 03, 2020 6:46 am
Forum: Using DIALux evo
Topic: Bibliothèque ouvertures d'édifice
Replies: 1
Views: 389

Re: Bibliothèque ouvertures d'édifice

Hello FABMULLER,

Unfortunately, it is not possible to import additional doors and windows into our evo software.

Best regards,
DIAL Support Team
by Csuleiman
Mon Aug 03, 2020 5:32 am
Forum: Using DIALux evo
Topic: Daylight Calculation for Roof
Replies: 3
Views: 490

Re: Daylight Calculation for Roof

Hello NJR,

In order to calculate daylight, you would have to insert a roof window, as it is daylight-relevant. Normal cut-outs in ceilings are not daylight-relevant and are therefore not taken into account in the daylight calculation.

Best regards,
DIAL Support Team
by Csuleiman
Mon Aug 03, 2020 5:20 am
Forum: Using DIALux evo
Topic: PROBLEMS WITH OBJECT CATALOGS AND IMPORTING .ULD FILES
Replies: 1
Views: 324

Re: PROBLEMS WITH OBJECT CATALOGS AND IMPORTING .ULD FILES

Hello jeancol90,

Please check the following thread:
https://dxboard.dialux.com/viewtopic.ph ... ce#p110095

Best regards,
DIAL Support Team
by Csuleiman
Fri Jul 31, 2020 9:07 am
Forum: Problems
Topic: Object catalog does not appear
Replies: 2
Views: 377

Re: Object catalog does not appear

Hello Eliana Lopez,

Please check the following thread:
https://dxboard.dialux.com/viewtopic.ph ... ce#p110095

Best regards,
DIAL Support Team
by Csuleiman
Thu Jul 30, 2020 10:58 am
Forum: Problems
Topic: Strange light distribution
Replies: 3
Views: 369

Re: Strange light distribution

Hello Elena Tsizh, Thank you for sending me the evo project. The reason for the visualization problem was an object that was positioned very far away from the origin. After we deleted it and then recalculated the project, the shadows on the walls were gone. We will send you the edited and calculated...
by Csuleiman
Wed Jul 29, 2020 3:03 pm
Forum: Problems
Topic: Dialux Evo 9 Patch 4 didn't stat - Solved!
Replies: 3
Views: 509

Re: Dialux Evo 9 Patch 4 didn't stat - Solved!

Hello VaniMne,

Thank you very much for the hint. We have reopened the threads and added a link to your thread.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jul 29, 2020 3:02 pm
Forum: Problems
Topic: DIALUX Eco not launching
Replies: 4
Views: 841

Re: DIALUX Eco not launching

Hello Ben85 and hello tayyababdullah,

Please check the following suggested solution from a user:
https://dxboard.dialux.com/viewtopic.php?f=17&t=90505

Best regards,
DIAL Support Team