Search found 2073 matches

by Csuleiman
Fri Apr 09, 2021 12:52 pm
Forum: Using DIALux evo
Topic: Treppenhauskonstruktion
Replies: 1
Views: 32

Re: Treppenhauskonstruktion

Hallo Rok,

könnten Sie uns bitte sowohl Ihr evo-Projekt als auch einen Screenshot des Problems zwecks Analyse zusenden. Leider wird das von Ihnen hochgeladene Bild nicht angezeigt.
Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dial.de'.

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Thu Apr 08, 2021 6:43 am
Forum: Problems
Topic: Disappearing walls and strange ceiling lines
Replies: 3
Views: 74

Re: Disappearing walls and strange ceiling lines

Hello Koen,

We were able to locate the error. It was a geometry problem, which we could fix directly in your evo project file. We have sent you the repaired evo project file.

Best regards,
DIAL Support Team
by Csuleiman
Wed Apr 07, 2021 11:08 am
Forum: Problems
Topic: Disappearing walls and strange ceiling lines
Replies: 3
Views: 74

Re: Disappearing walls and strange ceiling lines

Hello Koen,

Please provide us with the evo project file so that we could check the problem directly in evo 9.2. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Mon Feb 22, 2021 1:25 pm
Forum: Using DIALux evo
Topic: Road lighting - negative angle
Replies: 2
Views: 460

Re: Road lighting - negative angle

Hello TASOS SOT, Evo currently limits the range of values simply for consistency reasons. We were not aware of any luminaires where it is necessary to enter a negative tilt angle. However, our product owners have included this topic as a new item in our evo improvement list. Best regards, DIAL Suppo...
by Csuleiman
Fri Feb 19, 2021 12:35 pm
Forum: Problems
Topic: streetlighting maintenancefactor
Replies: 1
Views: 260

Re: streetlighting maintenancefactor

Hello Mr. Zeihlund,

The maintenance factor for street lighting is still available in the documentation of evo 9.2. You will find it on the third page of the summary output. Please see screenshot below.

Screenshot.JPG
Screenshot.JPG (216.29 KiB) Viewed 257 times

Best regards,
DIAL Support Team
by Csuleiman
Fri Feb 19, 2021 9:09 am
Forum: Wishes/suggestions
Topic: Mac
Replies: 4
Views: 473

Re: Mac

Hello 64_Richard, At the moment there is no Mac version planned. Our focus in evo development is currently on other features like emergency lighting. Our lighting design software DIALux evo has been solely developed only for Windows systems, which we support exclusively. Currently there is no Mac ve...
by Csuleiman
Mon Feb 15, 2021 10:33 am
Forum: Using DIALux evo
Topic: copy selected luminaires from light scene/luminaire group
Replies: 1
Views: 519

Re: copy selected luminaires from light scene/luminaire group

Hello AntoonB, Yes, you can do this in evo by first selecting the desired luminaires in the first room. Then you can simply insert them into the second room. If you do not want these luminaires in the same luminaire group, you would have to remove them from this luminaire group. Then just create a n...
by Csuleiman
Fri Feb 12, 2021 8:41 am
Forum: Using DIALux 4
Topic: Default UGR value in summary
Replies: 1
Views: 485

Re: Default UGR value in summary

Hello Gaurav, The four room UGR values are only output under certain restrictions in the room summary of DIALux 4: The following conditions must be met: - The room is rectangular. - Only one luminaire type is present. - The luminaire is rotationally symmetrical or C0-C180 and C90-C270 symmetrical. -...
by Csuleiman
Thu Feb 11, 2021 10:47 am
Forum: Problems
Topic: The project stopped working.
Replies: 2
Views: 397

Re: The project stopped working.

Hello MartinPykaCora, Our developer was able to fix your project. We have sent you the repaired project via e-mail. He had to discard the calculation results in one of the rooms, because an internal software component caused problems here. So the problem may come back when the project is recalculate...
by Csuleiman
Thu Feb 11, 2021 9:08 am
Forum: Problems
Topic: Documentation
Replies: 2
Views: 589

Re: Documentation

Hello Tom, We would like to inform you that we have released a new patch version of evo9.2 which fixes this documentation problem. Therefore, we would like to recommend you to update to the new patch version if you have not done so already. So, please uninstall your current evo version completely fr...