Search found 1136 matches

by Csuleiman
Tue Sep 18, 2018 7:35 am
Forum: Using DIALux evo
Topic: Searchlight or Skytracker
Replies: 1
Views: 11

Re: Searchlight or Skytracker

Dear nelmagdaleno,

Since we do not know which manufacturer offers such a luminaire, we can only recommend that you use LUMSEARCH, our luminaire search engine based on an online platform:

http://lumsearch.com/en#0

Best regards,
DIAL Support Team
by Csuleiman
Mon Sep 17, 2018 8:26 am
Forum: Wishes/suggestions
Topic: SAVE ALL button at Raytrace
Replies: 1
Views: 38

Re: SAVE ALL button at Raytrace

Dear beta-ferenc,

We will add this wish to our roadmap of evo. Our product owner will check the priority and effort for such an improvement. Thank you very much for your feedback!

Best regards,
DIAL Support Team
by Csuleiman
Mon Sep 17, 2018 8:25 am
Forum: Wishes/suggestions
Topic: Uniform scale of objects
Replies: 1
Views: 51

Re: Uniform scale of objects

Dear agonz46,

Thank you very much for your important feedback. We will add your wish as a new point to our improvement list of evo. This list is the basis for development of the upcoming evo versions.

Best regards,
DIAL Support Team
by Csuleiman
Fri Sep 14, 2018 8:45 am
Forum: Problems
Topic: DIALUX crash import dwg
Replies: 8
Views: 161

Re: DIALUX crash import dwg

Hi LPP, Unfortunately we cannot reproduce the crash and therefore have difficulties to offer you an adequate solution. Maybe there is a file in your documents folder that crashes a DIALux file called "ShellExtension.dll". So, we would like to recommend you to clear out the documents folder and try t...
by Csuleiman
Fri Sep 14, 2018 6:49 am
Forum: Using DIALux evo
Topic: View in documentation
Replies: 1
Views: 39

Re: View in documentation

Dear LeoGN, Please have a look at the following thread: https://dxboard.dialux.com/viewtopic.php?f=17&t=85439&p=103988&hilit=save+view+documentatio#p103988 If you have still problems to get the view into the documentation, please feel free to send us your evo project file for further analysis. It wo...
by Csuleiman
Thu Sep 13, 2018 8:05 am
Forum: Problems
Topic: DIALUX crash import dwg
Replies: 8
Views: 161

Re: DIALUX crash import dwg

Dear LPP,

Ok, then please be so kind to send us one of the problematic DWG files for further analysis. Our email address is support@dial.de. It would be of help if you could send us also the link to this topic, so that we could better assign this issue.

Best regards,
DIAL Support Team
by Csuleiman
Thu Sep 13, 2018 5:26 am
Forum: Using DIALux evo
Topic: Evo 8.0 replacing selected luminaires
Replies: 1
Views: 33

Re: Evo 8.0 replacing selected luminaires

Dear Koen, Please send us some screenshots or better a video showing the missing "Apply" button in your project file. It would also be of help for our analysis if you could provide us with the certain evo project file where the problem occurs. Our email address is support@dial.de. Besides this pleas...
by Csuleiman
Thu Sep 13, 2018 5:13 am
Forum: Problems
Topic: Cannot open DIALux evo 8
Replies: 4
Views: 95

Re: Cannot open DIALux evo 8

Dear wh_blo, We would like to recommend you to update the graphics adapter driver on the manufacturer's website of your graphics card and not by the help of Windows. It seems to be an Intel driver problem. Please have a look at the following threads: http://dxboard.dialux.com/viewtopic.php?f=29&t=80...
by Csuleiman
Thu Sep 13, 2018 5:10 am
Forum: Problems
Topic: DIALUX crash import dwg
Replies: 8
Views: 161

Re: DIALUX crash import dwg

Dear LPP,

Please check the following suggestion to solution:

https://dxboard.dialux.com/viewtopic.php?f=29&t=83255

Best regards,
DIAL Support Team
by Csuleiman
Wed Sep 12, 2018 9:28 am
Forum: Construction
Topic: how to activate "Daylight relevant" option for IFC import
Replies: 11
Views: 129

Re: how to activate "Daylight relevant" option for IFC import

Dear ya2018, If the building openings in the IFC file have not been created as windows in the IFC file, evo cannot identify the windows as real windows and only as objects without window properties. You would therefore have to see which settings have to be set in your IFC program. After importing th...