Search found 1087 matches

by Csuleiman
Wed Aug 22, 2018 7:16 am
Forum: Problems
Topic: Can't open Dialux Elo 8 after installation
Replies: 3
Views: 89

Re: Can't open Dialux Elo 8 after installation

Dear anaphken, You can try to clean up your system completely by doing the following workflow: 1) Uninstalling the current DIALux evo version 2) Delete the DIALux evo folder completely manually afterwards. C:\Program Files\DIAL GmbH 3) Reinstall our evo version 8 (patch 3) on your system with the fo...
by Csuleiman
Wed Aug 15, 2018 12:01 pm
Forum: Problems
Topic: No false colours in light scene at 20% light output
Replies: 3
Views: 67

Re: No false colours in light scene at 20% light output

Dear Bigboybuzz,

Please send us your evo project file in order to analyse the problem in details. Besides this please provide us also with the link to this topic so that we could better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Wed Aug 15, 2018 8:19 am
Forum: Using DIALux evo
Topic: Problem in Creating Template
Replies: 3
Views: 134

Re: Problem in Creating Template

Dear Mohammad Islam, Unfortunately, we cannot see from your screenshots which output pages are displayed too many or not at all compared to your saved template. Therefore we would like to ask you to send us the evo project and to describe which pages are undesired in the documentation. Our email add...
by Csuleiman
Tue Aug 14, 2018 9:28 am
Forum: Using DIALux evo
Topic: Light Scenes and Group Control
Replies: 1
Views: 153

Re: Light Scenes and Group Control

Dear nioxys, It is not possible to show only the luminaires which are used in the light scene. The room's view always contains all luminaires inserted in the room. If you would like to work with different profiles for each light scene, we would recommend you to draw several assessment zones and chan...
by Csuleiman
Tue Aug 14, 2018 7:54 am
Forum: Using DIALux evo
Topic: DIalux Evo Value Charts
Replies: 1
Views: 62

Re: DIalux Evo Value Charts

Dear lasitha_c,

Please send us your evo project file for checking the behavior there. Besides this please provide us also with the link to this topic so that we could better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Mon Aug 13, 2018 6:50 am
Forum: Using DIALux evo
Topic: Standart Lux werte händisch überarbeiten
Replies: 1
Views: 68

Re: Standart Lux werte händisch überarbeiten

Hallo Erhardt@Walz,

Sie haben die Möglichkeit, den Sollwert im Nutzebenen-Tool anzupassen - s. Screenshot unten.

Screenshot.JPG
Screenshot.JPG (200.46 KiB) Viewed 43 times
Freundliche Grüße,
DIAL Support Team
by Csuleiman
Thu Aug 09, 2018 11:59 am
Forum: Problems
Topic: Construction Lines Vanishing in 'Light' mode (DIALux Evo8)
Replies: 1
Views: 118

Re: Construction Lines Vanishing in 'Light' mode (DIALux Evo8)

Dear Will Jarman, Please send us your project file and some screenshots showing the missing reference lines in the lighting tool. Besides this please provide us also with the link to this topic so that we could better assign this issue. Our email address is support@dial.de. Best regards, DIAL Suppor...
by Csuleiman
Thu Aug 09, 2018 8:40 am
Forum: Gallery
Topic: new one in dialux evo
Replies: 1
Views: 77

Re: new one in dialux evo

Dear e-baroudi,

A very impressive picture. Great job! :)

Best regards,
DIAL Support Team
by Csuleiman
Thu Aug 09, 2018 8:38 am
Forum: Using DIALux evo
Topic: Documentation-Error "Failed to allocate"
Replies: 3
Views: 115

Re: Documentation-Error "Failed to allocate"

Dear MichaelJib,

This option is not yet available in evo. But we have already included this wish in our roadmap and will consider it in one of the upcoming evo versions.

Best regards,
DIAL Support Team
by Csuleiman
Thu Aug 09, 2018 8:08 am
Forum: Problems
Topic: Can't open Dialux Elo 8 after installation
Replies: 3
Views: 89

Re: Can't open Dialux Elo 8 after installation

Dear anaphken, We would like to recommend you to update the graphics adapter driver on the manufacturer's website of your graphics card and not by the help of Windows. It seems to be an Intel driver problem. Please have a look at the following threads: http://dxboard.dialux.com/viewtopic.php?f=29&t=...