Search found 872 matches

by Csuleiman
Fri Jan 19, 2018 8:59 am
Forum: Using DIALux evo
Topic: False color not show up properly
Replies: 2
Views: 26

Re: False color not show up properly

Dear bavarian,

We wonder if you could send us your evo project file in order to analyse the problem in details. Please send us also the link to this topic so that we could better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Fri Jan 19, 2018 8:41 am
Forum: Problems
Topic: Dialux error
Replies: 1
Views: 15

Re: Dialux error

Dear Eltec,

We wonder if you could send us your evo project file for analysing the problem in details. Please send us also the link to this topic so that we could better assign this issue.
Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Fri Jan 19, 2018 8:38 am
Forum: Problems
Topic: Some dwg files is not possible to import to Dialux evo
Replies: 4
Views: 32

Re: Some dwg files is not possible to import to Dialux evo

Dear Trevorj and dear torgeirb,

Please provide us with your problematic DWG files for further analysis. Besides this please send us also a link to this topic so that we could better assisgn this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Thu Jan 18, 2018 12:58 pm
Forum: Problems
Topic: OpenGl problem doesn't let me install DIALux evo 7.1
Replies: 6
Views: 28

Re: OpenGl problem doesn't let me install DIALux evo 7.1

Dear Matt, We would like to recommend you to update the graphics adapter driver on the manufacturer's website of your graphics card and not by the help of Windows. It seems to be an Intel driver problem. Please have a look at the following threads from our DIALux board: http://dxboard.dialux.com/vie...
by Csuleiman
Thu Jan 18, 2018 12:55 pm
Forum: Construction
Topic: Raytracing in 7.1
Replies: 3
Views: 17

Re: Raytracing in 7.1

Dear Bigboybuzz, Please check whether the project is calculated. If the lighting planning is not calculated yet, the raytracer feature is not active. In case we have misunderstood you, please be so kind to send us some explaining screenshots showing the problem in details. Best regards, DIAL Support...
by Csuleiman
Wed Jan 17, 2018 12:22 pm
Forum: Problems
Topic: Installation problems Dialux 4.13.02 Windows 10.
Replies: 1
Views: 21

Re: Installation problems Dialux 4.13.02 Windows 10.

Dear LightingDK, We would like to recommend you to uninstall all three DIALux programs from your system (see screenshot below). Screenshot.JPG Afterwards please install our DIALux 4.13.0.2 version once again by using the following setup. In this case all DIALux components will be newly registered. Y...
by Csuleiman
Wed Jan 17, 2018 12:06 pm
Forum: Problems
Topic: Dialux evo 7.1 - errors calculating projects and saving files
Replies: 13
Views: 286

Re: Dialux evo 7.1 - errors calculating projects and saving files

Dear LPP, The building 3 has no rooms, but the roof windows are marked as daylight-relevant, so no room for calculating the daylight could be found. We deleted these roof windows from your project file. Please add room contours in your building 3 and add all your roof windows once again into your bu...
by Csuleiman
Tue Jan 16, 2018 12:43 pm
Forum: Problems
Topic: For not getting documentation in Dialux evo7.1
Replies: 3
Views: 40

Re: For not getting documentation in Dialux evo7.1

Dear Ricardnut,

Please try our suggestion to solution as described in our last posting.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jan 16, 2018 8:30 am
Forum: Problems
Topic: exporting video from dialux evo
Replies: 1
Views: 21

Re: exporting video from dialux evo

Dear nohira,

This feature is not available yet in evo, but we have already added this wish to our roadmap of evo for an implementation in the future.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jan 16, 2018 8:27 am
Forum: Problems
Topic: Dialux evo 7.1 - errors calculating projects and saving files
Replies: 13
Views: 286

Re: Dialux evo 7.1 - errors calculating projects and saving files

Dear LPP,

We have no idea why this problem still occurs. We wonder if you could send us the evo project file for further analysis and the link to this thread, so that we could better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team