Search found 826 matches

by Csuleiman
Fri Dec 08, 2017 8:52 am
Forum: Wishes/suggestions
Topic: Autodesk Revit integration
Replies: 2
Views: 54

Re: Autodesk Revit integration

Dear factaestlux, Unfortunately we are not able to answer this question, because Autodesk has developed their software completely by themselves. DIAL provides the manufacturers of CAD programs the STF interface free of charge. So far Autodesk has implemented this interface for their Revit series. We...
by Csuleiman
Fri Dec 08, 2017 8:36 am
Forum: LUMsearch
Topic: E27 Socket
Replies: 1
Views: 39

Re: E27 Socket

Dear Eugen,

We would like to recommend you to search for this certain luminaire in our luminaire search engine Lumsearch: http://lumsearch.com/en#0

Best regards,
DIAL Support Team
by Csuleiman
Fri Dec 08, 2017 8:24 am
Forum: Gallery
Topic: Facultad Letras, Costa Rica University
Replies: 2
Views: 46

Re: Facultad Letras, Costa Rica University

Dear chz.25,

Great job! :)

Best regards,
DIAL Support Team
by Csuleiman
Fri Dec 08, 2017 8:23 am
Forum: Problems
Topic: Outputs
Replies: 2
Views: 67

Re: Outputs

Dear ArekTom,

Please send us your project file, so that we can check the problem you described. Besides this please provide us also with the link to this topic so that we can better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Fri Dec 08, 2017 8:14 am
Forum: Problems
Topic: Dialux evo 7.1 texture problem
Replies: 1
Views: 35

Re: Dialux evo 7.1 texture problem

Dear ivanvrdoljak1,

Please send us your project file for further analysis. Besides this please provide us also with the link to this topic so that we could better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 07, 2017 8:27 am
Forum: Problems
Topic: Error during calculation
Replies: 3
Views: 70

Re: Error during calculation

Dear Valya, Please send us your support ID, the evo project file and a link to this thread for further analysis. You will find the support ID in evo in the menu “?” -> “Info about DIALux evo...”. There you can copy and paste the whole text into an email (see screenshot). Our email address is support...
by Csuleiman
Thu Dec 07, 2017 7:54 am
Forum: Wishes/suggestions
Topic: 3D Objects
Replies: 1
Views: 53

Re: 3D Objects

Dear pckolik13,

We will discuss this wish with our product owner. And we will add this as a new point to our improvement list of evo.

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 07, 2017 6:33 am
Forum: Problems
Topic: not able to calculate the result
Replies: 2
Views: 63

Re: not able to calculate the result

Dear manojtelrandhe,

Please send us your project file and a screenshot showing the missing results for further analysis. Besides this please provide us also with the link to this topic so that we could better assign this issue. Our email address is support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Wed Dec 06, 2017 1:16 pm
Forum: Problems
Topic: Import STF (and gbXML Dialux v4)
Replies: 2
Views: 77

Re: Import STF (and gbXML Dialux v4)

Dear laplasian,

Thank you very much for sending us your files. We analysed the problem and determined that the coordinates of the STF file are extremely high. For example "Point1=3659442.732 5607562.126". Therefore the mentioned problem occurs in DIALux 4 and evo.

Best regards,
DIAL Support Team
by Csuleiman
Wed Dec 06, 2017 8:47 am
Forum: Problems
Topic: Reporting Issues
Replies: 1
Views: 59

Re: Reporting Issues

Dear Ratna, When does this error occur in evo? Does this problem only occur in one certain project file. In case of this please send us this evo project for further analysis. Besides this please be so kind to provide us with some screenshots showing the problem in details. It would also be of help i...