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by Csuleiman
Tue Dec 18, 2018 9:42 am
Forum: DIALux evo
Topic: DIALux evo 8.1 patch 1 release
Replies: 0
Views: 23

DIALux evo 8.1 patch 1 release

Liebe DIALux-User, wir haben die neue DIALux evo 8.1 Patch 1 Version veröffentlicht. Hierbei handelt es sich um eine Patch Version, in der diverse Bugs behoben wurden. Insbesondere wurde ein Fehler behoben, der dazu führte, dass User in diversen Sprachen beim Wechsel in die Ergebnisse der Straßenpla...
by Csuleiman
Tue Dec 18, 2018 9:33 am
Forum: Problems
Topic: How to fix Reflection Factors: Ceiling ... , Walls ... , Floor ....
Replies: 1
Views: 11

Re: How to fix Reflection Factors: Ceiling ... , Walls ... , Floor ....

Hello thienvo282,

You can enter the reflection factors for the rooms manually by using the function "Change reflectance of room surfaces" in the tool "Materials". Please see screenshot below.

Screenshot.JPG
Screenshot.JPG (41.34 KiB) Viewed 5 times

Best regards,
DIAL Support Team
by Csuleiman
Mon Dec 17, 2018 1:49 pm
Forum: Using DIALux evo
Topic: 3D False color in documentation
Replies: 3
Views: 40

Re: 3D False color in documentation

Dear Francois, Please be so kind to provide us with the problematic evo project file and some explaining screenshots of the problem. It would be of help if you could send us the link to this topic, so that we could better assign this issue. Our email address is 'Support@dial.de'. Best regards, DIAL ...
by Csuleiman
Mon Dec 17, 2018 1:47 pm
Forum: Problems
Topic: 8.1 Luminaire problem
Replies: 7
Views: 273

Re: 8.1 Luminaire problem

Dear Francois, Unfortunately, this is a new bug in the current evo 8.1 version. This bug only affects the display of the luminaires, but has no effect on the lighting results. Our developers are currently working intensively on the analysis phase. We hope that we will find a solution for this displa...
by Csuleiman
Sun Dec 09, 2018 5:13 pm
Forum: Problems
Topic: Street calculation
Replies: 2
Views: 97

Re: Street calculation

Dear beta-pt, The problem only occurs in some languages in evo. We have already forwarded this problem to our development department. We would therefore like to recommend that you carry out the street lighting planning in evo in English, as this error message does not occur in English. This bug will...
by Csuleiman
Fri Dec 07, 2018 12:43 pm
Forum: Using DIALux evo
Topic: huge PDF
Replies: 3
Views: 159

Re: huge PDF

Dear knjaz, As a rule, deleting the DWG before opening the documentation should be a possible solution. However, we would like to take a closer look at the performance problem in your project. Therefore we would like to ask you to send us the evo project file. Please include the link to this thread ...
by Csuleiman
Fri Dec 07, 2018 12:35 pm
Forum: Using DIALux 4
Topic: discrepancy in lux calculation
Replies: 3
Views: 104

Re: discrepancy in lux calculation

Dear r.voci@cs-europe.com, When working with the real-time calculation feature you will get results which are calculated in real-time. The output shows you the regular calculation which is accurately. You will always get the right calculation results after calculating the scene. The real-time calcul...
by Csuleiman
Fri Dec 07, 2018 10:24 am
Forum: Using DIALux evo
Topic: huge PDF
Replies: 3
Views: 159

Re: huge PDF

Dear knjaz, Usually DWG drawings inflate the PDF file very much. Furthermore, saved views or very complex 3DS objects can drastically affect the PDF size. Maybe you can check this in your project file. Unfortunately, there is no workaround we can offer for this except that you can delete the DWG fil...
by Csuleiman
Fri Dec 07, 2018 9:50 am
Forum: Using DIALux evo
Topic: Problem with glare for outdoor lighting
Replies: 3
Views: 128

Re: Problem with glare for outdoor lighting

Dear alie, The problem is caused by an unusual large floor element. We just changed the size of the floor element and calculated the project once again. Afterwards we got results for the GR values as requested. We have sent you the modified and calculated project file via WeTransfer. Best regards, D...
by Csuleiman
Fri Dec 07, 2018 8:20 am
Forum: Problems
Topic: Dialux errors and self-closing programs when reading DWG files
Replies: 3
Views: 156

Re: Dialux errors and self-closing programs when reading DWG files

Dear nhocyeu, We saved your two DWG files again in an older AutoCAD version (2010 and 2007) and were then able to import both DWGs into DIALux 4 without any problems. However, your original DWG files could not be imported and crashed. Therefore you should use our newly saved DWG file for your furthe...