Dear ujacs, In your very large angled room, there will be a corner that is not properly lit and will give the O Lux value as a minimum value. At first sight I didn't find that spot either. But since the room is so twisty, I can only give you the advice that you have to find this place. There is no o...

Dear moisesdg,

Sure. Please send us the problematic project file with a link to this thread to the mail address 'Support@dial.de'


Best regards
Your DIAL Support Team

Dear Design.25, Your project file is very complex and the terrain has a considerable size, where memory problems can occur during the calculation. I could not reproduce your described error. Maybe the error is due to the numerous imported plans, which further increase the complexity of the project. ...

Dear cpelle,

Please check if you have any luminaires in your light scene.

If not, please go to the site view and mark all luminaires in the project. After this you have to create a new luminaire groug and the problem should be solved.


Best regards
Your DIAL Support Team

Dear Design.25, A large number of everything (including extrusions and cutouts) can lead to problems with the main memory and thus to delays in a DIALux evo project. Please delete a huge amount of these extrusions and cutouts and have a look, if the lag problem is solved or become better. Best regar...

Dear colombina,

Glad to hear you were able to solve your problem.

When you delete a 3D object from the project, it is also completely deleted from the archive.


Best regards,
DIAL Support Team

Hello Design.25,

Please provide us with the evo project file so that we could check the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.


Best regards,
DIAL Support Team

Hello pedro,

Please provide us with the evo project file so that we could check the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.


Best regards,
DIAL Support Team

Dear moisesdg, Every image that is loaded into the planning from outside (whether it is a plan or imported images for documentation) is usually saved in the project file. Every view that is taken in the view tool is also an image and enlarges the project. The more views are created, the larger the p...

Dear Dappy,

Please check if the scaling is correct. If the building is too big, you cannot close the polygon


Best regards
Your DIAL Support Team