Search found 1475 matches

by T.Magenheimer
Thu Aug 13, 2020 11:58 am
Forum: Using DIALux evo
Topic: Min lux Values Not Showing for Workplane (perp. illumin) in report.
Replies: 1
Views: 61

Re: Min lux Values Not Showing for Workplane (perp. illumin) in report.

Dear ujacs, In your very large angled room, there will be a corner that is not properly lit and will give the O Lux value as a minimum value. At first sight I didn't find that spot either. But since the room is so twisty, I can only give you the advice that you have to find this place. There is no o...
by T.Magenheimer
Thu Aug 13, 2020 11:39 am
Forum: Problems
Topic: .evo file size too large
Replies: 3
Views: 80

Re: .evo file size too large

Dear moisesdg,

Sure. Please send us the problematic project file with a link to this thread to the mail address 'Support@dial.de'


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Aug 13, 2020 11:38 am
Forum: Problems
Topic: Dialux Evo 9.0 patch 4: Lag on every action
Replies: 3
Views: 124

Re: Dialux Evo 9.0 patch 4: Lag on every action

Dear Design.25, Your project file is very complex and the terrain has a considerable size, where memory problems can occur during the calculation. I could not reproduce your described error. Maybe the error is due to the numerous imported plans, which further increase the complexity of the project. ...
by T.Magenheimer
Thu Aug 13, 2020 11:36 am
Forum: Using DIALux evo
Topic: Impossible to recalculate a project
Replies: 1
Views: 35

Re: Impossible to recalculate a project

Dear cpelle,

Please check if you have any luminaires in your light scene.

If not, please go to the site view and mark all luminaires in the project. After this you have to create a new luminaire groug and the problem should be solved.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Aug 13, 2020 11:33 am
Forum: Problems
Topic: Dialux Evo 9.0 patch 4: Dialux Extrusions and Cutouts
Replies: 1
Views: 22

Re: Dialux Evo 9.0 patch 4: Dialux Extrusions and Cutouts

Dear Design.25, A large number of everything (including extrusions and cutouts) can lead to problems with the main memory and thus to delays in a DIALux evo project. Please delete a huge amount of these extrusions and cutouts and have a look, if the lag problem is solved or become better. Best regar...
by T.Magenheimer
Wed Aug 12, 2020 8:24 am
Forum: Using DIALux evo
Topic: dialux evo 8.2 it locks
Replies: 4
Views: 356

Re: dialux evo 8.2 it locks

Dear colombina,

Glad to hear you were able to solve your problem.

When you delete a 3D object from the project, it is also completely deleted from the archive.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Aug 12, 2020 8:12 am
Forum: Problems
Topic: Dialux Evo 9.0 patch 4: Lag on every action
Replies: 3
Views: 124

Re: Dialux Evo 9.0 patch 4: Lag on every action

Hello Design.25,

Please provide us with the evo project file so that we could check the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Aug 12, 2020 8:11 am
Forum: Problems
Topic: Dialux 9 does not open the file and crashes
Replies: 1
Views: 65

Re: Dialux 9 does not open the file and crashes

Hello pedro,

Please provide us with the evo project file so that we could check the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Aug 12, 2020 8:11 am
Forum: Problems
Topic: .evo file size too large
Replies: 3
Views: 80

Re: .evo file size too large

Dear moisesdg, Every image that is loaded into the planning from outside (whether it is a plan or imported images for documentation) is usually saved in the project file. Every view that is taken in the view tool is also an image and enlarges the project. The more views are created, the larger the p...
by T.Magenheimer
Tue Aug 11, 2020 2:52 pm
Forum: Using DIALux evo
Topic: Construction tab: Draw a new building
Replies: 1
Views: 94

Re: Construction tab: Draw a new building

Dear Dappy,

Please check if the scaling is correct. If the building is too big, you cannot close the polygon


Best regards
Your DIAL Support Team