Search found 1388 matches

by T.Magenheimer
Mon Jan 20, 2020 5:19 pm
Forum: Problems
Topic: The value of the property 'Reset_mouseover' is null or undefined, not a Function object
Replies: 3
Views: 63

Re: The value of the property 'Reset_mouseover' is null or undefined, not a Function object

Dear joseMendez, Windows 10 supports our DIALux 4 software without problems. I myself use it with a Windows 10 operating system without any problems. Different versions of Microsoft updates are installed for each operating system. Unfortunately, we can only give you the information that is provided ...
by T.Magenheimer
Mon Jan 20, 2020 5:15 pm
Forum: Using DIALux evo
Topic: solido fotometrico
Replies: 1
Views: 35

Re: solido fotometrico

Dear d.sparapano,

Please explain to us your problem with the help of some screenshots in more detail.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Mon Jan 13, 2020 3:47 pm
Forum: Wishes/suggestions
Topic: Option to select all luminaires of any type
Replies: 1
Views: 80

Re: Option to select all luminaires of any type

Dear Genie,

We will forward your suggestion to our product owner. They will discuss your issue intensively and add your wish to our improvement list for future evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Fri Jan 10, 2020 3:56 pm
Forum: Wishes/suggestions
Topic: Gobo image projection
Replies: 1
Views: 95

Re: Gobo image projection

Dear RemiS

We will forward your suggestion to our product owner. They will discuss your issue intensively and add your wish to our improvement list for future evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Fri Jan 10, 2020 3:55 pm
Forum: Wishes/suggestions
Topic: Blender, IES, ifcopenshell..
Replies: 1
Views: 110

Re: Blender, IES, ifcopenshell..

Dear Lukas, Thank you very much for your important feedback regarding the IFC topic. We are happy to pass on this topic to our product owner. They will discuss your points and add your wishes to our evo improvement list as a new wish. This topic will then be estimated and prioritized according to th...
by T.Magenheimer
Wed Dec 18, 2019 3:40 pm
Forum: Wishes/suggestions
Topic: Dialux Evo - landscape tool
Replies: 1
Views: 252

Re: Dialux Evo - landscape tool

Dear lap04154, Thank you very much indeed for your feedback. We are happy to pass your topic on to our product owners. They will discuss this issue and add it to our evo improvement list as a new wish. The topic will then be estimated and prioritized according to the effort. Best regards, DIAL Suppo...
by T.Magenheimer
Tue Dec 17, 2019 12:14 pm
Forum: Wishes/suggestions
Topic: Dialux Evo 9
Replies: 1
Views: 357

Re: Dialux Evo 9

Dear Bridge, Many thanks for using our DIALux lighting planning software DIALux. In software development, the release date can be postponed, because you never know what you'll find when testing the new version. Especially when large components are newly implemented. In the newsletter, on our homepag...
by T.Magenheimer
Mon Dec 16, 2019 4:43 pm
Forum: Problems
Topic: Floor element for first floor missing from render
Replies: 3
Views: 353

Re: Floor element for first floor missing from render

Dear Alan,

Please send us the problematic project file and some explaining screenshots with a link to this thread for analysis to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Thu Dec 12, 2019 5:10 pm
Forum: Using DIALux evo
Topic: Calculation
Replies: 1
Views: 424

Re: Calculation

Dear josygeorge000, To familiarize yourself with our DIALux evo software, we recommend the numerous tutorials in our DIALux YouTube channel and our DIALux evo knowledge database: DIALux evo knowledge base: https://evo.support-de.dial.de/support/home DIALux evo YouTube tutorials: https://www.youtube....
by T.Magenheimer
Tue Dec 10, 2019 5:16 pm
Forum: Problems
Topic: street lighitng
Replies: 1
Views: 282

Re: street lighitng

Dear Gaurav,

Please read the following thread in our forum to answer your question:

https://dxboard.dialux.com/viewtopic.ph ... oom+length


Best regards
Your DIAL Support Team