Search found 1102 matches

by T.Magenheimer
Wed Apr 25, 2018 1:30 pm
Forum: Wishes/suggestions
Topic: Suggestions
Replies: 1
Views: 15

Re: Suggestions

Dear eragok,

Thank you very much for your important feedback. We will add these points as a wish to our improvement list of evo. This list is the basis for the development of the upcoming evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Apr 25, 2018 8:47 am
Forum: Problems
Topic: Can't Get Docummentatio Dialux EVO 8
Replies: 1
Views: 43

Re: Can't Get Docummentatio Dialux EVO 8

Dear levymorais, We've found out that this is definitely a rights issue on your computer system. You can even try out whether the generation of the output works after granting full access to the path and all subfolders „ C:\Users\ User name \AppData\Local\DIAL GmbH\DIALux\DIALuxProjectTemp\“ . Pleas...
by T.Magenheimer
Wed Apr 25, 2018 8:42 am
Forum: Using DIALux evo
Topic: Tageslichtquotient und Auflenreflexionsanteil
Replies: 2
Views: 32

Re: Tageslichtquotient und Auflenreflexionsanteil

Hallo en_ph,

bitte lesen Sie sich zur Beantwortung Ihrer Frage folgenden Artikel unserer DIALux evo-Wissensdatenbank durch:

http://evo.support-de.dial.de/support/s ... erlichtern


Mit freundlichen Grüßen,
Ihr DIAL Support-Team
by T.Magenheimer
Wed Apr 25, 2018 8:36 am
Forum: Problems
Topic: Documentation doesn't include the calculation surface result
Replies: 3
Views: 49

Re: Documentation doesn't include the calculation surface result

Hi KRISTINA111087,

You only have to activate the both settings “Generate outputs for this storey” and "Generate outputs for this light scene" as you can see in the attached screenshots. This will solve the problem.

Screenshot.JPG
Screenshot.JPG (68.19 KiB) Viewed 27 times
Screenshot 2.JPG
Screenshot 2.JPG (54.99 KiB) Viewed 27 times

Kind regards,
Your DIAL Support Team
by T.Magenheimer
Wed Apr 25, 2018 8:05 am
Forum: Problems
Topic: Dialux 8.0 Graphic error?
Replies: 3
Views: 63

Re: Dialux 8.0 Graphic error?

Dear noxdiurna,

Is this a general problem with all your project files you want to open in our new evo 8 software?


Kind regards,
Your DIAL Su
by T.Magenheimer
Wed Apr 25, 2018 8:02 am
Forum: Problems
Topic: EVO 8 / bug new logo
Replies: 1
Views: 15

Re: EVO 8 / bug new logo

Dear

Thank you very much for the feedback.
This is just an unattractiveness. You just have to click once on the button, then the frame disappears.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Wed Apr 25, 2018 8:00 am
Forum: Construction
Topic: How to create round tunnel??
Replies: 4
Views: 41

Re: How to create round tunnel??

Dear vaibhav,

This is the only workaround we can offer you.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Wed Apr 25, 2018 7:19 am
Forum: Problems
Topic: Incorrect Light Rendering Result
Replies: 2
Views: 209

Re: Incorrect Light Rendering Result

Dear Nella, Thank you very much for using our lighting calculation software DIALux. A cube was inserted somewhere in the nowhere in your project file. After deleting this cube, the problem is solved in your project. We sent you your corrected project file via mail. Kind regards, Your DIAL Support Team
by T.Magenheimer
Wed Apr 25, 2018 7:16 am
Forum: Using DIALux evo
Topic: Probleme d'installation evo8
Replies: 1
Views: 21

Re: Probleme d'installation evo8

Dear BOSSIERE,

Can you please send us the file %localappdata%\DIAL GmbH\DIALux\Output\PageSelectionMasters_v2.xml with a link to this thread for an analysis to the mail address 'Support@dial.de'.

Screenshot.JPG
Screenshot.JPG (29.53 KiB) Viewed 11 times

Kind regards,
Your DIAL Support Team
by T.Magenheimer
Tue Apr 24, 2018 1:30 pm
Forum: Construction
Topic: Reference Lines
Replies: 2
Views: 28

Re: Reference Lines

Dear vaibhav, Please read the following article of our DIALux evo knowledge base: http://evo.support-en.dial.de/support/solutions/articles/9000123952-help-lines-and-labelling Here you can find all our DIALux evo tutorials: https://www.youtube.com/playlist?list=PLKzUB7xP_t48zph55kOcGQsOGRKdkAAYW Kind...