Search found 1119 matches

by T.Magenheimer
Thu May 17, 2018 8:53 am
Forum: Using DIALux evo
Topic: Documentation - Contour Room/walls
Replies: 3
Views: 126

Re: Documentation - Contour Room/walls

Hi Andrè, The reason for the problem was the cutout 6 in your project file. After we deleted this problematic cutout, the problem was solved. We will analyze this problem in more detail and fix it in our next evo version. We will send you your repaired project file in a few minutes via WeTransfer. K...
by T.Magenheimer
Wed May 16, 2018 8:42 pm
Forum: Wishes/suggestions
Topic: Rotate tool ON after Insert
Replies: 2
Views: 39

Re: Rotate tool ON after Insert

Dear knjaz,

Thank you very much for your feedback. We will put this point on our improvement list.


Best regards,
DIAL Support Team
by T.Magenheimer
Mon May 14, 2018 1:43 pm
Forum: Problems
Topic: Seitenanzahl wird nicht mehr ermittelt
Replies: 2
Views: 99

Re: Seitenanzahl wird nicht mehr ermittelt

Hallo brainLUX, für mich ist es kein Problem die Ausgaben in Ihrer Projektdatei in wenigen Momenten zu generieren. Deinstallieren Sie bitte einmal die aktuell installierte evo-Version komplett von Ihrem Computersystem und installieren Sie (noch einmal) unsere aktuellste evo-Software 8 (Patch 1) mit ...
by T.Magenheimer
Mon May 14, 2018 8:07 am
Forum: Using DIALux evo
Topic: Luminance coefficients
Replies: 3
Views: 194

Re: Luminance coefficients

Dear jason.fc, The interim results from the r tables are not included in the output. There you can only see the final result. We use the following r-tables: - For normal road surface: CIE 30 - 2 82 Calculation and Measurement of Luminance and Illuminance in Road Lighting - For wet roads: CIE 47 79 R...
by T.Magenheimer
Fri May 11, 2018 7:23 am
Forum: Using DIALux evo
Topic: Documentation - Contour Room/walls
Replies: 3
Views: 126

Re: Documentation - Contour Room/walls

Dear Andrefs,

We wonder if you could provide us with the problematic evo project file for further analysis. Our email address is 'Support@dial.de'.
Please send us also the link to this topic, so that we could better assign this issue.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed May 09, 2018 9:58 am
Forum: Problems
Topic: Changed reflection values
Replies: 1
Views: 65

Re: Changed reflection values

Dear belysningsbegrepp, Such a problem has not yet been reported to us by our customers and is therefore unknown to us. We can therefore unfortunately not be of assistance on the basis of this information. If you can reproduce this problem, please send us a problematic file and a few explanatory scr...
by T.Magenheimer
Wed May 09, 2018 9:54 am
Forum: Problems
Topic: V8 - Not recalculating light quantity
Replies: 1
Views: 77

Re: V8 - Not recalculating light quantity

Dear yess_net_au, Please explain us the problem in more detail (e.g. with the help of some screenshots and/or an explaining video) and send us the problematic project file with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'. Kind regards, Your DIAL Support...
by T.Magenheimer
Tue May 08, 2018 12:11 pm
Forum: Using DIALux evo
Topic: Luminance coefficients
Replies: 3
Views: 194

Re: Luminance coefficients

Dear jason.fc,

Please explain us you issue in more detail (e.g. with the help of some screenshots).


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Mon May 07, 2018 8:58 am
Forum: Wishes/suggestions
Topic: JPG output
Replies: 2
Views: 86

Re: JPG output

Dear knjaz,

Thank you very much for your important feedback. We will add this points as a wish to our improvement list of evo. This list is the basis for the development of the upcoming evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Mon May 07, 2018 6:18 am
Forum: Problems
Topic: Render effect of Photometrics
Replies: 2
Views: 133

Re: Render effect of Photometrics

Hi Ratna,

Your project file was not completely calculated. After I discard all calculation results and calculate the project file once again, the problem with the light textures was solved.


Kind regards,
Your DIAL Support Team