Search found 1010 matches

by T.Magenheimer
Wed Sep 20, 2017 11:20 am
Forum: Using DIALux evo
Topic: Certification / Validation
Replies: 2
Views: 9

Re: Certification / Validation

Dear Led Edilizia,

I wrote you a mail with the "DIALux terms and conditions of use” and our declaration of conformity.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Wed Sep 20, 2017 9:12 am
Forum: Problems
Topic: Raytrace nach Update V2, Ansichten in Doku
Replies: 3
Views: 53

Re: Raytrace nach Update V2, Ansichten in Doku

Hallo C.Bernhardt, leider muss ich Ihnen mitteilen, dass Sie bezüglich des Raytracing-Problems auf einen weiteren Bug gestoßen sind, den wir selbstverständlich auch so schnell wie möglich beheben werden. Aktuell werden bei der Verwendung von abgehängten Decken in der Etagenansicht diese Decken im Ra...
by T.Magenheimer
Wed Sep 20, 2017 8:41 am
Forum: Problems
Topic: Raytrace nach Update V2, Ansichten in Doku
Replies: 3
Views: 53

Re: Raytrace nach Update V2, Ansichten in Doku

Hallo C.Bernhardt, es gibt leider aktuell einen Bug in unserer evo-Software, der zu diesen kleinen Grundrissansichten führt. Das Problem sind die Objekte (Treppen und Rolltore) in Ihrer Projektdatei. Diese wurden wahrscheinlich in evo importiert und danach kleiner skaliert. In unserer aktuellen evo-...
by T.Magenheimer
Wed Sep 20, 2017 7:45 am
Forum: Using DIALux evo
Topic: Export DWG file with calculation results
Replies: 8
Views: 76

Re: Export DWG file with calculation results

Dear sinemsrl,

This is not possible in our evo software.

A workaround is to save a view of it and add this view to the documentation.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Tue Sep 19, 2017 7:43 am
Forum: Problems
Topic: Raytrace nach Update V2, Ansichten in Doku
Replies: 3
Views: 53

Re: Raytrace nach Update V2, Ansichten in Doku

Hallo C.Bernhardt, bitte deinstallieren Sie einmal Ihre aktuelle evo-Version von Ihrem Computersystem und installieren sich den aktuellen evo 7.1 Patch mithilfe des folgenden Download-Links. In diesem Fall werden alle DIALux evo-Komponenten noch einmal neu registriert. https://b2b.dial.de/index.php/...
by T.Magenheimer
Tue Sep 19, 2017 7:39 am
Forum: Using DIALux evo
Topic: Calculation Surfaces in Report
Replies: 6
Views: 262

Re: Calculation Surfaces in Report

Dear Carlos,

Please send us the problematic project file with some explaining screenshots and a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Tue Sep 19, 2017 7:37 am
Forum: Using DIALux evo
Topic: Export DWG file with calculation results
Replies: 8
Views: 76

Re: Export DWG file with calculation results

Dear sinemsrl,

The following screenshot shows you where you can find the DWG export function in our DIALux evo software:

Screenshot.JPG
Screenshot.JPG (97.18 KiB) Viewed 71 times

Kind regards,
Your DIAL Support Team
by T.Magenheimer
Tue Sep 19, 2017 7:30 am
Forum: Construction
Topic: assesment zones
Replies: 1
Views: 20

Re: assesment zones

Dear anomalo9041, Please watch the evo tutorials in our YouTube channel: https://www.youtube.com/playlist?list=PLKzUB7xP_t48zph55kOcGQsOGRKdkAAYW This tutorial should answer your question: https://www.youtube.com/watch?v=i8LwuhomsRw&index=25&list=PLKzUB7xP_t48zph55kOcGQsOGRKdkAAYW Kind regards, Your...
by T.Magenheimer
Fri Sep 15, 2017 9:06 am
Forum: Using DIALux evo
Topic: Isolines
Replies: 1
Views: 54

Re: Isolines

Dear Liza,

The isolines show the calculated direct light of the street luminaires plus the reflected light of the road surface.

What do you mean with visualizing the road lighting?


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Thu Sep 14, 2017 9:05 am
Forum: Problems
Topic: Road calculation problem
Replies: 3
Views: 81

Re: Road calculation problem

Dear Angepaba,

We forwarded this problem directly to our development department. As soon as we get more information we will get back to you again.


Kind regards,
Your DIAL Support Team