Search found 1116 matches

by T.Magenheimer
Thu Jun 14, 2018 8:33 am
Forum: Problems
Topic: Cannot generate test results.
Replies: 2
Views: 37

Re: Cannot generate test results.

Dear CNantze0811,

Please send us the problematic project file and some explaining screenshots with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Thu Jun 14, 2018 8:32 am
Forum: Problems
Topic: Dialux evo - Exterior Scene - Missing documentation calculation surface
Replies: 3
Views: 41

Re: Dialux evo - Exterior Scene - Missing documentation calculation surface

Dear Lawren B,

Please send us the problematic project file and some explaining screenshots with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Wed Jun 13, 2018 7:19 am
Forum: Using DIALux evo
Topic: Outdoor lighting in urban area
Replies: 1
Views: 65

Re: Outdoor lighting in urban area

Hi Nastaran M,

If you want to carry out a normative road calculation, you have to choose the street lighting in our DIALux evo software. This is the only way to get normative results.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Fri Jun 08, 2018 9:07 am
Forum: Using DIALux evo
Topic: Value chart decimal points
Replies: 1
Views: 61

Re: Value chart decimal points

Hi Noel,

Unfortunately, there are no settings for this in our DIALux evo software.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Thu Jun 07, 2018 8:01 am
Forum: Wishes/suggestions
Topic: DWG Export function
Replies: 1
Views: 68

Re: DWG Export function

Dear Stefano.Vegnuti,

Currently this is not possible in our evo software, but we will add this point to our roadmap which is the basis for the development of the next evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Jun 06, 2018 1:26 pm
Forum: Using DIALux evo
Topic: spreading factor
Replies: 1
Views: 84

Re: spreading factor

Dear thomasfrench,

The attached screenshot shows you all setting options for materials in our evo software.
Screenshot.JPG
Screenshot.JPG (109.24 KiB) Viewed 69 times

Kind regards,
Your DIAL Support Team
by T.Magenheimer
Tue Jun 05, 2018 9:14 am
Forum: Wishes/suggestions
Topic: Error importing DWG v2018 into EVO 8 and WCS/UCS issue
Replies: 1
Views: 78

Re: Error importing DWG v2018 into EVO 8 and WCS/UCS issue

Hello kikeblackberry,

Thank you very much for your interesting and important feedback which helps us to improve evo in the future. We will add this points to our roadmap which is the basis for the development of the next evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Mon Jun 04, 2018 8:53 am
Forum: Problems
Topic: Calculation time
Replies: 2
Views: 92

Re: Calculation time

Dear Laura,

In our current evo-version we can unfortunately not give you any solution possibilities how you can accelerate the calculation. We create a ticket and our developers will analyze the project in more detail.


Best regards,
DIAL Support Team
by T.Magenheimer
Thu May 17, 2018 8:53 am
Forum: Using DIALux evo
Topic: Documentation - Contour Room/walls
Replies: 3
Views: 215

Re: Documentation - Contour Room/walls

Hi Andrè, The reason for the problem was the cutout 6 in your project file. After we deleted this problematic cutout, the problem was solved. We will analyze this problem in more detail and fix it in our next evo version. We will send you your repaired project file in a few minutes via WeTransfer. K...
by T.Magenheimer
Wed May 16, 2018 8:42 pm
Forum: Wishes/suggestions
Topic: Rotate tool ON after Insert
Replies: 2
Views: 97

Re: Rotate tool ON after Insert

Dear knjaz,

Thank you very much for your feedback. We will put this point on our improvement list.


Best regards,
DIAL Support Team