Search found 1233 matches

by T.Magenheimer
Wed Dec 12, 2018 2:20 pm
Forum: Construction
Topic: Soccer field resize
Replies: 1
Views: 14

Re: Soccer field resize

Dear r.voci@cs-europe.com,

We have only implemented these standard places in our DIALux software. Unfortunately the representation of the smaller football field can't be changed.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Dec 11, 2018 1:32 pm
Forum: Problems
Topic: The program itself closes
Replies: 5
Views: 83

Re: The program itself closes

Dear Ewerel-JaS, Please delete your inserted DWG files from your project file. The DWG files or maybe just a DWG file is probably too complex and will cause problems when calculating the project file. For me it was no problem to calculate your project file. I will send you your calculated project fi...
by T.Magenheimer
Tue Dec 11, 2018 11:48 am
Forum: Problems
Topic: The program itself closes
Replies: 5
Views: 83

Re: The program itself closes

Dear Ewerel-JaS,

Please send us the project file with the free file hosting service WeTransfer (www.wetransfer.com).


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Dec 11, 2018 9:50 am
Forum: Using DIALux evo
Topic: 3ds Object Import
Replies: 1
Views: 74

Re: 3ds Object Import

Dear Archtube, We are not so familiar with 3D Max, Sketchup or other 3D software products. It would be of help to modify the 3DS file in a 3D software in such a way that no textures/ materials are saved within the object. After the import into evo you should create the materials on the object manual...
by T.Magenheimer
Tue Dec 11, 2018 9:38 am
Forum: Problems
Topic: The program itself closes
Replies: 5
Views: 83

Re: The program itself closes

Dear Ewerel-JaS,

Please send us your problematic project file with a link to this thread for an analysis to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Dec 11, 2018 9:37 am
Forum: Using DIALux evo
Topic: Import *.ies luminaire files
Replies: 1
Views: 33

Re: Import *.ies luminaire files

Dear m.sahlaa ,

Can you please explain us with the help of some screenshots what you exactly want to do?


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Dec 11, 2018 9:34 am
Forum: Using DIALux 4
Topic: Grid Setting in Outdoor project dialux 4.13
Replies: 1
Views: 46

Re: Grid Setting in Outdoor project dialux 4.13

Dear Ganesh,

the following screenshot shows you where you can find this function in our DIALux 4.13 software.

Screenshot.JPG
Screenshot.JPG (149.19 KiB) Viewed 42 times

Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Dec 11, 2018 9:31 am
Forum: Using DIALux evo
Topic: Plan scale small on Results summary of surfaces
Replies: 1
Views: 37

Re: Plan scale small on Results summary of surfaces

Dear onurhic,

Please send us your problematic project file with some explaining screenshots of the problem and a link to this thread for an analysis to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Dec 11, 2018 9:30 am
Forum: Problems
Topic: i cant start dialux! HELP!!
Replies: 7
Views: 160

Re: i cant start dialux! HELP!!

Dear Ava3eR, In the screenshot we can see that you have installed our older evo version 8.0 Please uninstall your evo version completely from your computer system and install our newest evo 8.1 version by using the following download link. In this case all DIALux components will be newly registered....
by T.Magenheimer
Tue Dec 11, 2018 9:26 am
Forum: Wishes/suggestions
Topic: Sorting rooms
Replies: 1
Views: 28

Re: Sorting rooms

Dear Makros,

Of course we will gladly add your wish to our improvement list of evo.
Thank you very much for your important feedback, which will help us during the development of the upcoming evo versions.


Best regards,
DIAL Support Team