Search found 1242 matches

by T.Magenheimer
Fri Jan 18, 2019 9:51 am
Forum: Construction
Topic: Special Roof
Replies: 3
Views: 162

Re: Special Roof

Hello Morfius, Unfortunately, we can’t give you a good workaround for the construction of this special roof. With the help of our standard roofs, you only have the possibility to construct a roof shape that comes as close as possible to the roof. Please also watch the following YouTube tutorial of a...
by T.Magenheimer
Fri Jan 11, 2019 11:20 am
Forum: Using DIALux evo
Topic: Festlegen von Arbeitsbereichen
Replies: 1
Views: 99

Re: Festlegen von Arbeitsbereichen

Hallo vare,

es ist nicht möglich weitere Arbeitsbereiche selbst zu erstellen oder hinzuzufügen.


Mit freundlichen Grüßen,
Ihr DIAL Support-Team
by T.Magenheimer
Wed Jan 09, 2019 8:40 am
Forum: Problems
Topic: Calculation problems
Replies: 2
Views: 109

Re: Calculation problems

Dear Walerious, We looked at the project file and noticed that you inserted too many 3D objects which are too complex for the handling in our evo software. The cause for your calculation problem is the complexity of these 3DS files. Every surface of a 3D model has to be calculated separately and if ...
by T.Magenheimer
Tue Jan 08, 2019 12:40 pm
Forum: Problems
Topic: Calculation problems
Replies: 2
Views: 109

Re: Calculation problems

Dear Walerious,

Please send us the problematic project file with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Kind regards,
Your DIAL Support Team
by T.Magenheimer
Mon Jan 07, 2019 1:12 pm
Forum: Using DIALux evo
Topic: External surface facade
Replies: 1
Views: 109

Re: External surface facade

Dear mail2sarav78,

Please watch our DIALux evo tutorials in our YouTube channel:

https://www.youtube.com/playlist?list=P ... CZn1R_6z5z

https://www.youtube.com/playlist?list=P ... OGRKdkAAYW


Best regards,
Your DIAL Support Team
by T.Magenheimer
Mon Jan 07, 2019 1:10 pm
Forum: Download
Topic: Unable to install Dialux
Replies: 1
Views: 108

Re: Unable to install Dialux

Dear DavidCHawk, It should be no problem to install our DIALux 4 software on a Windows 7 operating system. Please try to install our DIALux 4 software with the following setup on your computer system once again: Download ling DIALux 4.13.0.2 setup: https://b2b.dial.de/index.php/s/HePRxzOhXb6U5hG Bes...
by T.Magenheimer
Mon Jan 07, 2019 1:05 pm
Forum: Wishes/suggestions
Topic: LAYERS - HIDE UNHIDE ETC
Replies: 1
Views: 141

Re: LAYERS - HIDE UNHIDE ETC

Dear RichardVivanco,

We will add this wish to our roadmap of evo. Our product owner will check the priority and effort for such an improvement. Thank you very much for your feedback!


Best regards,
DIAL Support Team
by T.Magenheimer
Mon Dec 17, 2018 2:26 pm
Forum: Problems
Topic: insert street lighting in building and outdoor planning
Replies: 1
Views: 133

Re: insert street lighting in building and outdoor planning

Dear Manoj, If you want to carry out a normative road calculation with all the features, you have to choose the street lighting in our DIALux evo software. This is the only way to get normative results. In an outdoor planning this is not possible. As we integrated in DIALux the European norm EN 1320...
by T.Magenheimer
Fri Dec 14, 2018 1:11 pm
Forum: Construction
Topic: Draw New Aperture missing
Replies: 2
Views: 243

Re: Draw New Aperture missing

Dear Tbatson44, We would recommend you to uninstall your evo version completely from your computer system and install our newest evo 8.1 version by using the following download link. In this case all DIALux components will be newly registered. DIALux evo 8.1: https://b2b.dial.de/index.php/s/9G73a857...
by T.Magenheimer
Thu Dec 13, 2018 2:38 pm
Forum: Problems
Topic: Popup message with every paste of luminaire
Replies: 2
Views: 285

Re: Popup message with every paste of luminaire

Dear users,

Thank you very much for your feedback. We will analyze this new behavior.


Best regards,
Your DIAL Support Team