Search found 2000 matches

by Csuleiman
Fri Dec 23, 2016 9:26 am
Forum: Using DIALux evo
Topic: Different mounting height and light centre height
Replies: 3
Views: 5236

Re: Different mounting height and light centre height

Dear Jure, The height above the working plane is the distance between the working plane (usually 0.85 m from the floor) and the radiating surface of a luminaire. You have inserted the external luminaire via copy&paste into the room. As the luminaire was copied outside, it is still positioned/ it flo...
by Csuleiman
Fri Dec 23, 2016 8:17 am
Forum: Problems
Topic: Texture catalog language problem
Replies: 1
Views: 1729

Re: Texture catalog language problem

Dear Beto,

Unfortunately you detected a bug which we've already added to our bug list. We will solve this translation problem in the upcoming evo version.

Best regards,
DIAL Support Team
by Csuleiman
Tue Dec 20, 2016 12:59 pm
Forum: Using DIALux 4
Topic: Importing several luminaries to a project
Replies: 1
Views: 2369

Re: Importing several luminaries to a project

Dear Alv,

This is possible by working with the wizard for inserting an optimised luminaire arrangement as you can see in the screenshot below.
Image.JPG
Image.JPG (185.39 KiB) Viewed 2356 times
Best regards,
DIAL Support Team
by Csuleiman
Mon Dec 19, 2016 10:54 am
Forum: Problems
Topic: Fehlerhafte Raumzusammenfassung
Replies: 2
Views: 2660

Re: Fehlerhafte Raumzusammenfassung

Hallo Herr Schomann, könnten Sie uns bitte Ihr Projekt zwecks weiterer Analyse zusenden. Bitte schicken Sie es mit einem Link zu diesem Thread an support@dial.de. Wir vermuten, dass Sie die Objekte (Leuchten, Möbel) teilweise in der Geländeansicht in die Räume eingefügt haben und diese daher dem Auß...
by Csuleiman
Tue Dec 13, 2016 9:48 am
Forum: Using DIALux evo
Topic: Tunnel Lighting Calculation
Replies: 2
Views: 6480

Re: Tunnel Lighting Calculation

Dear A. Torres, We are continously in contact with a lot of lighting designers, asking about their most important needs. We have an evo roadmap to this requirements. Unfortunately tunnel lighting is not at the top of our list, but be sure that this feature will be implemented within the next years. ...
by Csuleiman
Tue Dec 13, 2016 9:34 am
Forum: Using DIALux evo
Topic: Different mounting height and light centre height
Replies: 3
Views: 5236

Re: Different mounting height and light centre height

Dear Luxtella,

Please send the luminaire file with a link to this thread to support@dial.de. We will check the problem you described.

Best regards,
DIAL Support Team
by Csuleiman
Mon Dec 12, 2016 11:49 am
Forum: Using DIALux evo
Topic: Wrong calculation field
Replies: 3
Views: 3706

Re: Wrong calculation field

Dear vlad123, We discussed the topic with our developer to clarify all uncertainties. There is a relevant part in the EN13201: 2015 under chapter 7.2.7 "Position of calculation points (last section): "In the case where the field of illuminance calculation points covers the lanes of a carriageway, th...
by Csuleiman
Fri Dec 09, 2016 12:47 pm
Forum: Wishes/suggestions
Topic: Unlock Topics within the Forum
Replies: 2
Views: 3104

Re: Unlock Topics within the Forum

Dear Jack DG, We (DIAL Support Team) usually only lock posts when the problem/ request is resolved/ answered or when we have not received any reply from the user himself. In the past, we did not close threads, but then after a while new questions in the same thread have been posted, which have nothi...
by Csuleiman
Fri Dec 09, 2016 11:58 am
Forum: Using DIALux evo
Topic: Wrong calculation field
Replies: 3
Views: 3706

Re: Wrong calculation field

Dear vlad123, We guess the screenshot below which is an abstract from the standard EN13201-3 (2015) makes the calculation of the valuation grid points a little bit clearer. Screenshot.JPG Yes, you're right, d is 1,5m and in your case Wr is 5m. This gives a n-value of 3,3. The first valuation grid po...
by Csuleiman
Fri Dec 09, 2016 8:49 am
Forum: Using DIALux 4
Topic: Isolines & light fixtures inside Room Surface output reports
Replies: 3
Views: 5087

Re: Isolines & light fixtures inside Room Surface output rep

Hello alberto.pena, hello Geo,

Yes, you're right. These options are not available for calculation surfaces.

Best regards,
DIAL Support Team