Search found 1942 matches

by Csuleiman
Fri Jun 19, 2020 8:26 am
Forum: Problems
Topic: After combine objects disappear
Replies: 3
Views: 246

Re: After combine objects disappear

Hello Lukas97,

Could you please try out what happens if you use the "Group" function instead of "Combine".

Best regards,
DIAL Support Team
by Csuleiman
Thu Jun 18, 2020 11:08 am
Forum: Using DIALux evo
Topic: Raumnummer ändern
Replies: 2
Views: 202

Re: Raumnummer ändern

Hallo Ocho, Sie können den Raumnamen im Tool "Bereiche" ändern. Dazu müssen Sie zunächst den Bereich/ Raum selektieren und können anschließend im Control "Aktiver Bereich" einen neuen Raumnamen vergeben. Dieser wird automatisch in der Raumansicht übernommen. Screenshot.JPG Freundliche Grüße, DIAL Su...
by Csuleiman
Wed Jun 17, 2020 9:08 am
Forum: Problems
Topic: Problems with dialux file
Replies: 1
Views: 256

Re: Problems with dialux file

Helo Steinar, Unfortunately, we have no good news for you. We were not able to restore the original project file nor the backup file. During the last saving process, incorrect information was written that no longer allows the file to be opened. This information can no longer be repaired by us. Just ...
by Csuleiman
Wed Jun 17, 2020 8:06 am
Forum: Problems
Topic: New image layout alternatives are missing!
Replies: 2
Views: 252

Re: New image layout alternatives are missing!

Hello Alan,

Yes, you're absolutely right about your assumption. Unfortunately, this is a new bug in our evo9.0 version. Our development department will look at the problem and try to fix it in one of the upcoming evo patches or versions.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 17, 2020 6:44 am
Forum: Problems
Topic: Dutch translation
Replies: 1
Views: 187

Re: Dutch translation

Hi TomVanRoey,

Thank you very much for your note regarding the translation errors. Our developers will correct all translation issues for the upcoming evo 9.1 version.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 17, 2020 6:41 am
Forum: Using DIALux evo
Topic: Document Export is Heavy
Replies: 2
Views: 321

Re: Document Export is Heavy

Hello bavarian, We looked at the project directly in the current evo 9.0 version and were able to create a PDF in a few seconds, which is much smaller. We suspect that the problem in evo8.2 is related to the imported DWG file. You could try to delete the DWG drawing completely from the project and t...
by Csuleiman
Wed Jun 17, 2020 6:32 am
Forum: Wishes/suggestions
Topic: EVO 9 Documentation
Replies: 3
Views: 349

Re: EVO 9 Documentation

Hello DAB LAD and Bettina, We will forward your view on this topic directly to our product owner. They will discuss your issue intensively and add this point to our improvement list for future evo versions. Thank you very much for your important feedback, which supports us in the development of the ...
by Csuleiman
Tue Jun 16, 2020 10:05 am
Forum: Problems
Topic: Missing (but not missing) walls.
Replies: 3
Views: 183

Re: Missing (but not missing) walls.

Hello Bankyiis,

The malfunction was caused by a geometry problem in your project data. We were able to repair the file for you and sent you the edited evo file by email.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jun 16, 2020 9:36 am
Forum: Problems
Topic: Missing (but not missing) walls.
Replies: 3
Views: 183

Re: Missing (but not missing) walls.

Hello Bankyiis, We wonder if you could send us your evo project file for analysis. We will try to reproduce the problem you described. As soon as we have been able to propose a solution, we will contact you again. It would be of help if you could send us the link to this topic so that we could bette...
by Csuleiman
Mon Jun 15, 2020 8:20 am
Forum: Problems
Topic: Problem copying floor
Replies: 2
Views: 233

Re: Problem copying floor

Hello TomVanRoey, A few days ago we sent you instructions on how to delete a specific file from the project data. This seems to have solved the problem. We will send you the edited project via WeTransfer. Please check if the problems still occur or if you can continue working with the current projec...