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by Csuleiman
Tue May 12, 2020 11:49 am
Forum: Using DIALux evo
Topic: Displaying of the table of illumination of the calculated surfaces
Replies: 3
Views: 466

Re: Displaying of the table of illumination of the calculated surfaces

Hello Alexey_R,

Unfortunately it is not possible to display such a table with 100x100 values as in DIALux 4.13.

Best regards
DIAL Support Team
by Csuleiman
Tue May 12, 2020 6:09 am
Forum: Using DIALux evo
Topic: Dialux 9 - a few observations
Replies: 11
Views: 643

Re: Dialux 9 - a few observations

Hi 64_Richard,

We calculated the project once in 8.2 and in 9 and could not find any big differences. With the evo 8.2 the calculation took 1:18 min and with evo 9 it took 1:27 minutes.

Best regards,
DIAL Support Team
by Csuleiman
Tue May 12, 2020 6:07 am
Forum: Problems
Topic: Installation nicht möglich
Replies: 2
Views: 173

Re: Installation nicht möglich

Hallo Herr Zoufal,

d.h. Sie haben das Problem selbst lösen können? Oder benötigen Sie noch Unterstützung von uns?

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Tue May 12, 2020 6:05 am
Forum: Problems
Topic: Evo 9 Patch 3 - Glare index "D0" and Luminous intensity class "n/a"
Replies: 2
Views: 197

Re: Evo 9 Patch 3 - Glare index "D0" and Luminous intensity class "n/a"

Hello leftlaner, We would like to check the problem directly in evo. Therefore please provide us with the evo project file for analysis and also some screenshots showing the problem in detail. It would be of help if you could send us the link to this topic so that we could better assign this issue. ...
by Csuleiman
Tue May 12, 2020 5:57 am
Forum: Problems
Topic: "My Data" function error and not install KB4493509 update
Replies: 1
Views: 155

Re: "My Data" function error and not install KB4493509 update

Hello Chinte,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
DIAL Support Team
by Csuleiman
Mon May 11, 2020 9:44 am
Forum: Wishes/suggestions
Topic: ULR (Upward Light Ratio) and ULOR DIALUX EVO
Replies: 3
Views: 170

Re: ULR (Upward Light Ratio) and ULOR DIALUX EVO

Hello ardalan,

As already mentioned, we will also offer this feature for external planning in the future.

Best regards,
DIAL Support Team
by Csuleiman
Mon May 11, 2020 8:29 am
Forum: Wishes/suggestions
Topic: ULR (Upward Light Ratio) and ULOR DIALUX EVO
Replies: 3
Views: 170

Re: ULR (Upward Light Ratio) and ULOR DIALUX EVO

Hello ardalan, Currently, the ULR and ULOR values are only displayed in the street planning of evo. Please have a look at the screenshot below. But, it is planned to display the ULR in the outdoor scene as well. When this feature will be implemented in evo, we can unfortunately not tell you at this ...
by Csuleiman
Mon May 11, 2020 6:08 am
Forum: Using DIALux evo
Topic: Dialux 9 - a few observations
Replies: 11
Views: 643

Re: Dialux 9 - a few observations

Hi 64_Richard, Thank you for providing us with your graphics log file. We have just received feedback from our development department. The problem is caused on systems running VMware Fusion. There, as in your case, transparent surfaces are shown in red. Our developers have added this problem as a ne...
by Csuleiman
Fri May 08, 2020 11:58 am
Forum: Using DIALux evo
Topic: Dialux 9 - a few observations
Replies: 11
Views: 643

Re: Dialux 9 - a few observations

Hello 64_Richard, Concerning the problem with calculation time we would like to ask you to send us both the evo8.2 and the evo9.0 project for analysis. If the upload of the pictures in the forum doesn't work, you can also send us the screenshots by email. To be able to assign your email directly, it...
by Csuleiman
Fri May 08, 2020 11:52 am
Forum: Wishes/suggestions
Topic: IFC Schnittstelle mit Revit
Replies: 1
Views: 138

Re: IFC Schnittstelle mit Revit

Sehr geehrter Herr Alberts,

vielen Dank für Ihr wichtiges und interessantes Feedback. Wir leiten Ihre Informationen an unsere Product Owner weiter, die das Thema rund um das IFC Feature sehr intensiv besprechen werden.

Freundliche Grüße,
DIAL Support Team