Search found 2002 matches

by Csuleiman
Tue Jul 21, 2020 3:26 pm
Forum: Problems
Topic: Documentation : Value Chart Colour
Replies: 3
Views: 806

Re: Documentation : Value Chart Colour

Hello Camila Rocha,

The color of the value chart cannot be changed in the documentation. There the values are always displayed in black.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jul 21, 2020 8:25 am
Forum: Using DIALux evo
Topic: Understanding calculation object's index
Replies: 1
Views: 980

Re: Understanding calculation object's index

Hi pedro,

The indices are created in the order in which the calculation surfaces were inserted. You cannot change the order of the indices.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jul 21, 2020 6:55 am
Forum: Using DIALux evo
Topic: Daylighting sistem file
Replies: 1
Views: 797

Re: Daylighting sistem file

Hello bofarull2003, The daylight control systems are always inserted in the facade tool. This tool has been installed for this purpose. Please have a look at the following article from our knowledge base which provides you with some more detailed information about this topic: http://evo.support-en.d...
by Csuleiman
Mon Jul 20, 2020 12:42 pm
Forum: Using DIALux evo
Topic: Show light visualisation
Replies: 6
Views: 1413

Re: Show light visualisation

Hello tpd,

Thank you very much for your video. The light visualization can only be activated for a single luminaire at a time. It is therefore not possible to display the light visualization for all luminaires, e.g. of a line arrangement.

Best regards,
DIAL Support Team
by Csuleiman
Mon Jul 20, 2020 12:33 pm
Forum: Problems
Topic: Problem with placement of doors, windows, furnitures after upgrade to evo 9
Replies: 1
Views: 637

Re: Problem with placement of doors, windows, furnitures after upgrade to evo 9

Hello cheewf, We would recommend you to uninstall your evo version and install the patch version again. In this case, all DIALux components will be newly registered. You could download the setup from our website or use the following download link. Evo 9.0 patch 4: https://b2b.dial.de/index.php/s/Gku...
by Csuleiman
Fri Jul 17, 2020 8:45 am
Forum: Using DIALux evo
Topic: Show light visualisation
Replies: 6
Views: 1413

Re: Show light visualisation

Hello tpd, Without a video it is a bit difficult for us to see where the cause of the problem is. Does the malfunction occur in a particular evo project? Please send us an explanatory video and preferably the evo project where the problem occurs. We can then reproduce the behaviour directly. Best re...
by Csuleiman
Fri Jul 17, 2020 8:42 am
Forum: Wishes/suggestions
Topic: W/m²/100lux
Replies: 1
Views: 640

Re: W/m²/100lux

Hello eddy.s@vkgroup.be, There are also standards where the result is related to the working plane (therefore we calculate both values). The user then gets a result related to the room surface and related to the working plane. But you can show and hide them separately in the page settings and then s...
by Csuleiman
Fri Jul 17, 2020 8:11 am
Forum: Using DIALux evo
Topic: Randzone Anpassung
Replies: 3
Views: 1323

Re: Randzone Anpassung

Hallo Lukas, in Ihrem Projekt gibt es ein Problem in der Offset-Berechnung für die Randzone. Die Ecke unten links ist genau 1 mm breit und damit bekommt die Offset-Berechnung Probleme. Wir haben die obere Wand der Ecke einen Millimeter nach unten verschoben und die Randzone auf 0,5 m gesetzt. Leider...
by Csuleiman
Fri Jul 17, 2020 7:53 am
Forum: Problems
Topic: Microsoft Teams & Evo problem
Replies: 1
Views: 536

Re: Microsoft Teams & Evo problem

Hello Mr. Cap, So far, we have only heard about such a problem from one other user. However, this user also told us that the flickering does not occur in Team Viewer. This problem is not a technical problem in evo. Therefore, it is difficult for us to offer you a suitable solution for Microsoft Team...
by Csuleiman
Fri Jul 17, 2020 7:49 am
Forum: Using DIALux evo
Topic: Show light visualisation
Replies: 6
Views: 1413

Re: Show light visualisation

Hello tpd, Have you selected a single luminaire or a complete luminaire arrangement? It would be very helpful if you could send us a short video showing your workflow in detail. We can then analyse the problem more quickly. Please also send the link to this thread so that we can assign your email di...