Suddenly went black model

crashes, error report
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jasonmin77
Posts: 1
Joined: Tue Jan 10, 2017 4:35 pm

Suddenly went black model

Post by jasonmin77 » Mon Sep 11, 2017 4:48 pm

I was working.

suddenly all the model went black.

Our team spent 15+ hours trying to figure out how to go back to the normal gray walls and lighting rendering to show.

It is an extremely frustrating issue. We never had this issue.

Can someone who is smart tell us how to fix this issue? Dialux does not have anything that would tell me what I did wrong.


Thank you very much,


J
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Csuleiman
Posts: 763
Joined: Wed Mar 07, 2012 3:07 pm

Re: Suddenly went black model

Post by Csuleiman » Tue Sep 12, 2017 5:38 am

Dear jasonmin77,

Please be so kind to provide us with your project file for an analysis. We will try to analyse the problem in details. Please send us also a link to this topic so that we can better assign the issue. Our email-address is support@dial.de.

Best regards,
DIAL Support Team

kvkozierowski
Posts: 265
Joined: Mon Mar 19, 2012 9:29 am
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Re: Suddenly went black model

Post by kvkozierowski » Tue Sep 12, 2017 5:59 am

Hi,

please check if you have accidentally activated the false colors in the view options:
falschfarben.PNG
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Best Regards
Kolja

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