Ceiling reflectance factor decreased in multiple levels room.

crashes, error report
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Falcon
Posts: 6
Joined: Mon Apr 04, 2016 8:58 am

Ceiling reflectance factor decreased in multiple levels room.

Post by Falcon » Thu May 10, 2018 9:03 am

Hello.

I 've noticed the ceiling reflectance is decreased when I create a room with 2 or more storeys height. The ceiling in the room above has a standard reflectance value of 70%. But in documentation this value is 67,6%. This value decreases with each additional level of the room. It looks like the floor cutout reduces the reflectance somehow. Is there any solution to avoid this?

Csuleiman
Posts: 1049
Joined: Wed Mar 07, 2012 3:07 pm

Re: Ceiling reflectance factor decreased in multiple levels room.

Post by Csuleiman » Fri May 11, 2018 8:36 am

Dear Falcon,

As we are not able to reproduce the problem you described, we wonder if you could provide us with the problematic evo project file for further analysis. Please be so kind to send us also some screenshots showing the problem in details.
Our email address is 'Support@dial.de'.
Please send us also the link to this topic, so that we could better assign this issue.

Best regards,
DIAL Support Team

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