3ds models appear black when imported.

crashes, error report
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Zhikov
Posts: 1
Joined: Thu Jul 26, 2018 2:18 pm

3ds models appear black when imported.

Post by Zhikov » Thu Jul 26, 2018 2:24 pm

Hello, I'm not sure is it a bug or just a setting, but when I import an object .3ds in my project file the whole object imports without its colors (it becomes full black). How am I supposed to fix this problem ?
Looking forward for your opinion.

T.Magenheimer
Posts: 1167
Joined: Thu Jul 26, 2012 10:16 am

Re: 3ds models appear black when imported.

Post by T.Magenheimer » Wed Aug 08, 2018 12:43 pm

Dear Zhikov,

Please send us the problematic file with some explaining screenshots and a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team

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