Cannot open DIALux evo 8

crashes, error report
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wh_blo
Posts: 3
Joined: Tue Sep 11, 2018 5:37 am

Cannot open DIALux evo 8

Post by wh_blo » Thu Sep 13, 2018 3:48 am

Hello,

I cannot open Dialux evo 8.

The error messages are as following:
Unbehandelte Ausnahme: 引動過程的目標傳回例外狀況。
System.Reflection.TargetInvocationException
引動過程的目標傳回例外狀況。
於 System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
於 System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
於 System.Delegate.DynamicInvokeImpl(Object[] args)
於 Dial.Dialux.Classlib.Tools.ModuleLoader.InvokeRegisteredInitMethods()
於 Dial.Dialux.Classlib.Tools.ModuleLoader.InitializeModules(IEnumerable`1 modules, Action preDelayedInitAction)
於 Dial.Dialux.Gui.DIALuxModuleLoader.InitializeModules()
於 Dial.Dialux.Gui.MainWindow.OnLoaded(Object sender, RoutedEventArgs e)
於 System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
於 System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
於 System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
於 System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
於 MS.Internal.LoadedOrUnloadedOperation.DoWork()
於 System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
於 System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
於 System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
於 System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
於 System.Windows.Interop.HwndTarget.OnResize()
於 System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
於 System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
於 MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
於 MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
於 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
於 System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)


Inner Exception:
System.Reflection.TargetInvocationException
引動過程的目標傳回例外狀況。
於 System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
於 System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
於 System.Activator.CreateInstance(Type type, Boolean nonPublic)
於 System.Activator.CreateInstance(Type type)
於 Dial.Dialux.Gui.Controls.Main.ModeControlMapper.GetContentForMode(Type modeType)
於 Dial.Dialux.Gui.Controls.Main.ModeSelectionControl.DelayedInit(ModuleLoaderEventArgs args)


Inner Exception:
System.Windows.Markup.XamlParseException
符合所指定繫結條件約束之型別 'Dial.Dialux.Gui.Controls.CAD.RenderView' 上建構函式的引動過程擲回例外狀況。
於 System.Windows.Markup.XamlReader.RewrapException(Exception e, IXamlLineInfo lineInfo, Uri baseUri)
於 System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
於 System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
於 System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
於 Dial.Dialux.Gui.Controls.Modes.CAD.CadModeSubControl..ctor()
於 Dial.Dialux.Gui.Controls.Modes.CAD.BaseCadModeControl.CreateCadModeSubControl()
於 Dial.Dialux.Classlib.Tools.ModuleLoader.DelayedInit(DelayedInitMethod delayedInitMethod)
於 Dial.Dialux.Gui.Controls.Modes.CAD.CadModeControl..ctor()


Inner Exception:
System.AccessViolationException
嘗試讀取或寫入受保護的記憶體。這通常表示其他記憶體已損毀。
於 Dial.Dialux.Geometry.ScenegraphControl.Create(ScenegraphControl* , Void* , ISettingsProvider* , IPolygonHelper* , IUserAdviceHandler* , IRedrawTrigger* , CRenderListener* )
於 Dial.Dialux.Geometry.GeometryManager.InitScenegraphDevice(IntPtr hWnd, ModuleLoaderEventArgs args)
於 Dial.Dialux.Gui.Controls.CAD.RenderView.InitSceneGraph(ModuleLoaderEventArgs args)
於 Dial.Dialux.Gui.Controls.CAD.RenderView.DelayedInit(ModuleLoaderEventArgs args)
於 Dial.Dialux.Classlib.Tools.ModuleLoader.DelayedInit(DelayedInitMethod delayedInitMethod)
於 Dial.Dialux.Gui.Controls.CAD.RenderView..ctor()


I have already installed the newest driver for graphic card ( Version: 399.24 ).
I have tried to clean up DIALux evo 8 completely (Uninstall and Delete the DIALux evo folder completely) and reinstalled DIALux evo 8.
But I still cannot open DIALux evo 8.
The operation system of my computer is WINDOWS 10 (Version 1803, OS Build 17134.285).
The model of graphic card is GeForce GTX 1080.

Is there any solutions for this issue?

Thanks

Wilson

Csuleiman
Posts: 1246
Joined: Wed Mar 07, 2012 3:07 pm

Re: Cannot open DIALux evo 8

Post by Csuleiman » Thu Sep 13, 2018 5:13 am

Dear wh_blo,

We would like to recommend you to update the graphics adapter driver on the manufacturer's website of your graphics card and not by the help of Windows. It seems to be an Intel driver problem.

Please have a look at the following threads:
http://dxboard.dialux.com/viewtopic.php?f=29&t=80338
http://dxboard.dialux.com/viewtopic.php?f=29&t=80337
http://dxboard.dialux.com/viewtopic.php?f=17&t=78016

Hopefully this will solve your problem.

Best regards,
DIAL Support Team

wh_blo
Posts: 3
Joined: Tue Sep 11, 2018 5:37 am

Re: Cannot open DIALux evo 8

Post by wh_blo » Thu Sep 13, 2018 5:59 am

Hi,

There is no selection list of "preferred graphic processor" in Nvdia Control Panel.
My computer is desktop computer and I connect monitor to graphic card instead of onboard vga.

Thanks

Image

Csuleiman wrote:
Thu Sep 13, 2018 5:13 am
Dear wh_blo,

We would like to recommend you to update the graphics adapter driver on the manufacturer's website of your graphics card and not by the help of Windows. It seems to be an Intel driver problem.

Please have a look at the following threads:
http://dxboard.dialux.com/viewtopic.php?f=29&t=80338
http://dxboard.dialux.com/viewtopic.php?f=29&t=80337
http://dxboard.dialux.com/viewtopic.php?f=17&t=78016

Hopefully this will solve your problem.

Best regards,
DIAL Support Team

T.Magenheimer
Posts: 1235
Joined: Thu Jul 26, 2012 10:16 am

Re: Cannot open DIALux evo 8

Post by T.Magenheimer » Thu Sep 13, 2018 12:53 pm

Dear wh_blo,

We still think that this is a driver problem on your computer system.

Please read the following thread:

https://steamcommunity.com/app/244850/d ... 602258808/

Here someone at Steam has a similar problem that the whole CAD is white. His laptop has a Nvidia card in addition to the onboard Intel card. An update of the Nvidia driver didn't bring a solution. It wasn't until he updated the Intel drivers that it worked for him. So you have to update both drivers, even if evo only uses the Nvidia card. Think this will help.


Best regards,
Your DIAL Support Team

wh_blo
Posts: 3
Joined: Tue Sep 11, 2018 5:37 am

Re: Cannot open DIALux evo 8

Post by wh_blo » Fri Sep 14, 2018 2:16 am

HI, T.Magenheimer,

Thanks for all your help.
I can open DIALux evo now.

I tries some conditions of display connection.
The following conditions can open DIALux evo:
1. connecting only one display to onboard vga
2. connecting one display to graphic card and connecting the other display to onboard vga
The following conditions cannot open DIALux evo:
1. connecting only one display to graphic card

best regard,

Wilson

T.Magenheimer wrote:
Thu Sep 13, 2018 12:53 pm
Dear wh_blo,

We still think that this is a driver problem on your computer system.

Please read the following thread:

https://steamcommunity.com/app/244850/d ... 602258808/

Here someone at Steam has a similar problem that the whole CAD is white. His laptop has a Nvidia card in addition to the onboard Intel card. An update of the Nvidia driver didn't bring a solution. It wasn't until he updated the Intel drivers that it worked for him. So you have to update both drivers, even if evo only uses the Nvidia card. Think this will help.


Best regards,
Your DIAL Support Team

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