DIALux evo 8.0 Black mass at ground level after Rendering

crashes, error report
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Arq.Miguel.Mendoza
Posts: 1
Joined: Thu Sep 20, 2018 1:59 pm

DIALux evo 8.0 Black mass at ground level after Rendering

Post by Arq.Miguel.Mendoza » Thu Sep 20, 2018 2:29 pm

Hi!
Im using a IFC imported to dialux for work. Im working a tunnel project
Everything was going alright until i calculated the proyect, after this a "base" at level 0 appear, this mass have a solid color that dont let me see the entire proyect in 3d, is how if i created a block or a plane that i cant touch or errase.
Some idea of what i should do?
At this point i have tried:
-Errase it
-Move it
-Undo it
-Recalculated
evo1.PNG
evo1.PNG (76.81 KiB) Viewed 107 times
evo1.PNG
evo1.PNG (76.81 KiB) Viewed 107 times
evo3.PNG
evo3.PNG (212.73 KiB) Viewed 107 times

Have a nice day
Please help me :(
Attachments
evo2.PNG
evo2.PNG (54.96 KiB) Viewed 107 times

T.Magenheimer
Posts: 1197
Joined: Thu Jul 26, 2012 10:16 am

Re: DIALux evo 8.0 Black mass at ground level after Rendering

Post by T.Magenheimer » Fri Sep 21, 2018 7:59 am

Dear Arq.Miguel.Mendoza,

Please send us your problematic project file and some screenshots of the "mass" with a link to this thread to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team

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