DIALux not responding.

crashes, error report
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juan.migue
Posts: 3
Joined: Tue Sep 18, 2018 1:54 pm

DIALux not responding.

Post by juan.migue » Tue Sep 25, 2018 2:14 pm

Hello!

Today I had that problem:

I made a little project of a ladder. The calculations and the model in 3D was fine. But when I tried to open de "Documentation" zone DIALux said "Not responding".

I have same problem with 6 more ladders. I don't know how to do for get the outputs.

Thanks.

Csuleiman
Posts: 1184
Joined: Wed Mar 07, 2012 3:07 pm

Re: DIALux not responding.

Post by Csuleiman » Wed Sep 26, 2018 8:37 am

Dear juan.migue,

Please be so kind to provide us with the problematic evo project file. Besides this please send us also some screenshots showing the problem in details. Our email address is 'Support@dial.de'.
It would be of help if you could send us the link to this topic, so that we could better assign this issue.

Best regards,
DIAL Support Team

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