Difference in surface

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beta-pt
Posts: 24
Joined: Thu Mar 22, 2012 8:53 am
Location: Czech Republic
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Difference in surface

Post by beta-pt » Thu Sep 27, 2018 11:17 am

Hello DIAL.

Can you explain me why if I insert in room classic extrusion volume and pillar with same dimension, in output is inside extrusion volume some light and in pillar no.. How is possible that extrusion volume is little bit transparent and light go througt the object ?

Thanks.
evo21.JPG
evo21.JPG (131.82 KiB) Viewed 117 times
evo22.JPG
evo22.JPG (97.05 KiB) Viewed 117 times
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Csuleiman
Posts: 1184
Joined: Wed Mar 07, 2012 3:07 pm

Re: Difference in surface

Post by Csuleiman » Thu Sep 27, 2018 12:43 pm

Dear beta-pt,

Please be so kind to provide us with the evo project file. We will analyse the problem you described intensely.
It would be of help if you could send us the link to this topic, so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

T.Magenheimer
Posts: 1197
Joined: Thu Jul 26, 2012 10:16 am

Re: Difference in surface

Post by T.Magenheimer » Mon Oct 01, 2018 9:25 am

Dear beta-pt,

In our DIALux evo software, only room elements automatically cut working surfaces and calculation surfaces. If you place objects, you should draw cutouts around these objects (see attached screenshot and project file).

Screenshot 1.JPG
Screenshot 1.JPG (129.11 KiB) Viewed 63 times
Screenshot 2.JPG
Screenshot 2.JPG (144.44 KiB) Viewed 63 times


Best regards,
DIAL Support Team

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