3d rendering disappear

crashes, error report
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zhie
Posts: 1
Joined: Tue Oct 09, 2018 8:14 am

3d rendering disappear

Post by zhie » Tue Oct 09, 2018 8:24 am

I'm using Dialux Evo 7.1 and now I am working on a project with this evo version.
Previously, when i do modeling, my dialux evo was fine, but when inputting ies file and wanted to see the height of the lights in 3D rendering suddenly the 3D image of my building model disappeared. please advice and help.

thank you,,

Csuleiman
Posts: 1185
Joined: Wed Mar 07, 2012 3:07 pm

Re: 3d rendering disappear

Post by Csuleiman » Wed Oct 10, 2018 9:03 am

Dear zhie,

We wonder if you could send us some screenshots showing the problem in details. Please be so kind to provide us also with the evo project file.
It would be of help if you could send us the link to this topic, so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

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