Ceiling / Floor gone

crashes, error report
Posts: 48
Joined: Mon Aug 11, 2014 12:06 pm
Location: Belgium

Ceiling / Floor gone

Post by TomVanRoey » Sat Jan 05, 2019 1:52 am

Hi there,

After making some changes to the outer wall, the floor has disappeared.
Could you please help. Sometimes it resolves itself after a while, but so far it hasn't.

This is very urgent so I have already you the file through wetransfer.

Posts: 1550
Joined: Wed Mar 07, 2012 3:07 pm

Re: Ceiling / Floor gone

Post by Csuleiman » Mon Jan 07, 2019 8:45 am

Dear Mr. Van Roey,

Thank you very much for sending us your project file. We were able to fix the project.
After deleting 4 points of the outer contour, the floor was displayed again in all three rooms of the upper floor. We have sent you the modified project file via email.

Best regards,
DIAL Support Team


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