ERROR IN CALCULATION

crashes, error report
Locked
Isadora Schaub
Posts: 1
Joined: Tue Nov 12, 2019 3:55 pm

ERROR IN CALCULATION

Post by Isadora Schaub » Tue Nov 12, 2019 4:18 pm

Hello Dialux team,

The dialux evo program throws an error in the light calculation. Please, I help you

Csuleiman
Posts: 1658
Joined: Wed Mar 07, 2012 3:07 pm

Re: ERROR IN CALCULATION

Post by Csuleiman » Wed Nov 13, 2019 6:51 am

Hello Isadora Schaub,

Thank you for sending us your project file.
We suspect that the cause of your problem might be the DWG file, which may be too complex for the main memory and performance in evo. We, therefore, recommend that you delete the DWG drawing once from your problematic project file and have a look if the calculation process works afterwards.
We have sent you the calculated project file without the DWG drawing WeTransfer.

Best regards,
DIAL Support Team

Locked

Who is online

Users browsing this forum: No registered users and 2 guests