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ERROR IN CALCULATION

Posted: Tue Nov 12, 2019 4:18 pm
by Isadora Schaub
Hello Dialux team,

The dialux evo program throws an error in the light calculation. Please, I help you

Re: ERROR IN CALCULATION

Posted: Wed Nov 13, 2019 6:51 am
by Csuleiman
Hello Isadora Schaub,

Thank you for sending us your project file.
We suspect that the cause of your problem might be the DWG file, which may be too complex for the main memory and performance in evo. We, therefore, recommend that you delete the DWG drawing once from your problematic project file and have a look if the calculation process works afterwards.
We have sent you the calculated project file without the DWG drawing WeTransfer.

Best regards,
DIAL Support Team