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Probles with installation Dialux 8.2

Posted: Mon Dec 02, 2019 2:44 pm
by PascalBestLed
Hello everyone,

I can not install de latest version of Dialux 8.2. I keep getting an error when i start the installation.

I was wondering if anyone have had the same problem and does anyone know if there is a solution to this problem. I believe we have tried
everything to solve this problem and by we i mean my IT support genius, but he could not find a solution that works.

In the attachments ar screenshots of the error and de information of my graphics card.

I'm looking forward to a reaction and a great solution.

Kind regards,

Pascal van de Loo
BestLed B.V.

Re: Probles with installation Dialux 8.2

Posted: Tue Dec 03, 2019 6:52 am
by kvkozierowski
Hello Pascal,

If not already done, please install the latest graphics card driver from nvidia (or Win10: https://www.nvidia.com/Download/driverR ... 5056/en-us).

Best regards
Kolja

Re: Probles with installation Dialux 8.2

Posted: Tue Dec 03, 2019 2:16 pm
by PascalBestLed
Hello Kolja,

We have already and again tried this but is still is not working.

Thank you for your feedback and i hope there is someone with an other solution.

Kind regards,

Pascal van de Loo
BestLed B.V.

Re: Probles with installation Dialux 8.2

Posted: Thu Dec 05, 2019 6:52 am
by PascalBestLed
Hello everyone,

The problem is solved.

At first we tried to install evo 8.2 in a remote desktop situation but after a while my IT guru was
so clever to try installing straight on the machine. We took it out of the network, connected a monitor
directly and than it worked.

Thanks for the support and have a nice day you all.

Kind regards,

Pascal van de Loo
BestLed B.V.

Re: Probles with installation Dialux 8.2

Posted: Thu Dec 05, 2019 7:49 am
by Csuleiman
Hello Pascal,

We are pleased hearing that you managed to solve this issue.

Best regards,
DIAL Support Team