Not able to import cad

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Kosal
Posts: 11
Joined: Fri Jun 01, 2018 7:38 am

Not able to import cad

Post by Kosal » Thu Mar 26, 2020 11:44 am

Dear Sir,

Please see below screenshot I am not able to import cad file in dialux evo 8.2..

kindly help me to get out from this.

Regards
Kosal

Kosal
Posts: 11
Joined: Fri Jun 01, 2018 7:38 am

Re: Not able to import cad

Post by Kosal » Thu Mar 26, 2020 11:46 am

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Csuleiman
Posts: 1895
Joined: Wed Mar 07, 2012 3:07 pm

Re: Not able to import cad

Post by Csuleiman » Thu Mar 26, 2020 12:05 pm

Hello Kosal,

DWG/ DXF files saved in newer AutoCAD formats cannot be imported into our DIALux software. Therefore, please save the DWG files in an older AutoCAD version (evo is valid until AutoCAD 2013 and DIALux 4.13 until AutoCAD 2010) and try to import them into DIALux.
If you still have problems, you can send us your problematic DWG files for analysis to our email address support@dial.de

Best regards,
DIAL Support Team

Kosal
Posts: 11
Joined: Fri Jun 01, 2018 7:38 am

Re: Not able to import cad

Post by Kosal » Thu Mar 26, 2020 12:29 pm

Thanks for your reply..

I am sending the problematic cad file..

Regards
Kosal

Csuleiman
Posts: 1895
Joined: Wed Mar 07, 2012 3:07 pm

Re: Not able to import cad

Post by Csuleiman » Thu Mar 26, 2020 12:51 pm

Hello Kosal,

Your DWG file contains a .SHX file that was created as external reference when you saved the DWG file. This creation of the external references must be avoided when saving the drawing file, as our evo software cannot process such references.
You can try to include this reference as a block in a CAD software and/or clean up the drawing.

After removing this external reference and saving the file in 2013 DWG format, we were able to import the drawing into evo. We've sent you the edited DWG via email.

Best regards,
DIAL Support Team

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