An error occured whıle calculating

crashes, error report
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LightInPlan
Posts: 2
Joined: Fri May 15, 2020 11:50 am

An error occured whıle calculating

Post by LightInPlan » Fri May 15, 2020 11:57 am

Did anyone had the same problem? I am working on a three store villa and first I lost the 3D view and then used the .bak to restore my project but now can not calculate the project... Urgent help needed

Csuleiman
Posts: 1895
Joined: Wed Mar 07, 2012 3:07 pm

Re: An error occured whıle calculating

Post by Csuleiman » Fri May 15, 2020 12:44 pm

Hello LightInPlan,

We would like to check the problem directly in evo. Therefore please provide us with the evo project file for analysis.
It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

LightInPlan
Posts: 2
Joined: Fri May 15, 2020 11:50 am

Re: An error occured whıle calculating

Post by LightInPlan » Fri May 15, 2020 1:02 pm

Tnx...just sent you the project so that I could find a solution...

Csuleiman
Posts: 1895
Joined: Wed Mar 07, 2012 3:07 pm

Re: An error occured whıle calculating

Post by Csuleiman » Mon May 18, 2020 8:56 am

Hello LightInPlan,

You have inserted an aperture very far from the building. After we deleted this apterture, the problem was solved. We sent you the edited project by email.

Best regards,
DIAL Support Team

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