Dialux Evo Error

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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mandala
Posts: 1
Joined: Tue May 29, 2018 11:58 am

Dialux Evo Error

Post by mandala » Tue May 29, 2018 12:12 pm

Hello

Please help me resolve this problem in Dialux Evo with the Screenshot is attached. I am basically unable to open the file with this error showing.
Hoping for a steady response.

Thanks

Pankaj
Attachments
Dialux Error.JPG
Dialux Error.JPG (45.56 KiB) Viewed 883 times

Csuleiman
Posts: 1506
Joined: Wed Mar 07, 2012 3:07 pm

Re: Dialux Evo Error

Post by Csuleiman » Tue May 29, 2018 12:17 pm

Dear mandala,

We wonder if you could provide us with the problematic evo project file. We will try to repair your project file for you.
Our email address is 'Support@dial.de'.
Please send us also the link to this topic, so that we could better assign this issue.

Best regards,
DIAL Support Team

Csuleiman
Posts: 1506
Joined: Wed Mar 07, 2012 3:07 pm

Re: Dialux Evo Error

Post by Csuleiman » Tue May 29, 2018 12:42 pm

Hello mandala,

Thank you for sending us your project file.

There are two furniture objects which could not be found, so we had to replace them by cubes. Afterwards we were able to open your project file in evo. We have sent you the repaired project file via email.

Best regards,
DIAL Support Team

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