Luminaires quantity in document aren't correct

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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Lang Erno
Posts: 1
Joined: Mon Oct 01, 2018 1:30 pm

Luminaires quantity in document aren't correct

Post by Lang Erno » Tue Oct 02, 2018 1:04 pm

Dear Dial colleahues!

Could somebody explain why documented luminaire quantity can differ from real used quantities?

Thanks for help.

Erno Lang
Signify
Attachments
Missing luminaire from the drawing.JPG
Missing luminaire from the drawing.JPG (38.86 KiB) Viewed 348 times
The missing luminaire from the list.JPG
The missing luminaire from the list.JPG (128.17 KiB) Viewed 348 times
Lumiaires used.JPG
Lumiaires used.JPG (29.48 KiB) Viewed 348 times

Csuleiman
Posts: 1250
Joined: Wed Mar 07, 2012 3:07 pm

Re: Luminaires quantity in document aren't correct

Post by Csuleiman » Thu Oct 04, 2018 7:03 am

Dear Lang Erno,

We wonder if you could provide us with the problematic evo project file. It would be of help if you could send us the link to this topic, so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 1250
Joined: Wed Mar 07, 2012 3:07 pm

Re: Luminaires quantity in document aren't correct

Post by Csuleiman » Thu Oct 04, 2018 9:04 am

Dear Mr. Lang,

Thank you very much for sending us your evo project file. We determined that the missing luminaire was inserted in the storey view, so it was listed in the luminaire parts list of the storey and not of the site. So, we deleted this luminaire and inserted it once again in the site view of evo. This way the site got its own completed luminaire parts list including all luminaires which are positioned in the site view. We have sent you the modified project file via email.

Best regards,
DIAL Support Team

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