Dialux Evo 8.1 shuts down

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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stefanocavallierib
Posts: 5
Joined: Mon Apr 15, 2019 2:47 am

Dialux Evo 8.1 shuts down

Post by stefanocavallierib » Wed Jun 19, 2019 5:09 pm

Hi, after i hit calculate, it will reach until almost the end, then it will shut down. What can i do?
Here is the file:

https://we.tl/t-2DAtkm6ggd

Thank you

Csuleiman
Posts: 1658
Joined: Wed Mar 07, 2012 3:07 pm

Re: Dialux Evo 8.1 shuts down

Post by Csuleiman » Fri Jun 21, 2019 7:43 am

Hi stefanocavallierib,

We are able to calculate your project file within a few seconds. We suspect that the cause of your problem might be the DWG files, which may be too complex for the main memory and performance in evo. We, therefore, recommend that you delete the DWG drawings once from your problematic project file and have a look if the calculation process works afterwards. Please see screenshot below.
We will send you the calculated project file without the DWGs within the next minutes via WeTransfer.

Screenshot.JPG
Screenshot.JPG (55.96 KiB) Viewed 1106 times

Best regards,
DIAL Support Team

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