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Light loss factor

Posted: Thu Jul 11, 2019 8:51 am
by sudheer talupula
Hi team,

While starting the project i put the light loss factor (M.F)-0.8 but in the middle of the work i need to change the light loss factor to 0.85
After changing the value software shows the value 0.85
once the design report generate the value remains same as 0.8

Before its work's fine but this error coming recently.

i Re-install the software that time it works properly after two days i am facing the same issues.

Kindly do the needful.

Thanks
Sudheer.T

Re: Light loss factor

Posted: Tue Jul 16, 2019 12:36 pm
by T.Magenheimer
Dear sudheer talupula,

We have never heard of this problem from our customers and are therefore completely new to us.

We would recommend you to uninstall your current evo version completely from your computer system and install our newest evo 8.2 version by using the following download link.

https://b2b.dial.de/index.php/s/RjEUumAb2cH4RQm

Hopefully, the problem is solved after the new installation of our DIALux evo software.


Best regards
Your DIAL Support Team

Re: Light loss factor

Posted: Wed Jul 17, 2019 8:57 am
by sudheer talupula
Thank you for the replay

Regards,
sudheer.T