Open space between storeys

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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Sentinel
Posts: 21
Joined: Thu Feb 07, 2019 11:48 am

Open space between storeys

Post by Sentinel » Fri Jan 24, 2020 11:47 am

Hi

I have a problem with a project. I have a two storey industrial building. There is somehow a open space between storeys. Maybe the problem comes from there that a few rooms are open rooms from ground to roof (I used the cutout function for that). Also I had to change the storeys heights in the middle of the project.

1.png
1.png (160.45 KiB) Viewed 206 times


When I watch the building from outside the light leaks to the ground from that open space.

2.png
2.png (72.93 KiB) Viewed 206 times


Any ideas what is wrong?


Thanks.

Csuleiman
Posts: 1718
Joined: Wed Mar 07, 2012 3:07 pm

Re: Open space between storeys

Post by Csuleiman » Fri Jan 24, 2020 11:58 am

Hello Sentinel,

Please send us the evo project file. We would like to analyse the problem directly in your project file.
It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Sentinel
Posts: 21
Joined: Thu Feb 07, 2019 11:48 am

Re: Open space between storeys

Post by Sentinel » Fri Jan 24, 2020 12:07 pm

The project file has been sent.

Csuleiman
Posts: 1718
Joined: Wed Mar 07, 2012 3:07 pm

Re: Open space between storeys

Post by Csuleiman » Fri Jan 24, 2020 12:18 pm

Hello Sentinel,

Thank you for providing us with your evo project file.
It seems as if there is a geometry problem in the project data of your evo file. We were able to repair the file for you. We will send you the edited and calculated evo project file via WeTransfer within the next minutes.

Best regards,
DIAL Support Team

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