After combine objects disappear

Locked
IgorB
Posts: 2
Joined: Thu Oct 26, 2017 6:59 am

After combine objects disappear

Post by IgorB » Thu Oct 26, 2017 7:03 am

Hi all!

I'am working on a complex terrain where I have a lot of objects representing height levels of the terain, my next step is to combine all of these objects in one so I can polish it and finish it.
But after I combine them a lot of the disappear, what can I do to prevent this?

Thank you in advance
Regards!

Csuleiman
Posts: 1251
Joined: Wed Mar 07, 2012 3:07 pm

Re: After combine objects disappear

Post by Csuleiman » Thu Oct 26, 2017 7:09 am

Dear IgorB,

Please provide us with your project file and some screenshots showing the objects which should be combined. It would be helpful if you could also send us the link to this thread. Our email-address is support@dial.de.

Best regards,
DIAL Support Team

IgorB
Posts: 2
Joined: Thu Oct 26, 2017 6:59 am

Re: After combine objects disappear

Post by IgorB » Thu Oct 26, 2017 7:21 am

I just send the email to support@dial.de

Thank you for your help!
Regards

Csuleiman
Posts: 1251
Joined: Wed Mar 07, 2012 3:07 pm

Re: After combine objects disappear

Post by Csuleiman » Thu Oct 26, 2017 8:31 am

Dear IgorB,

Thank you very much for sending us the project file and the screenshots. We are able to reproduce the problem you described. Unfortunately it seems to be a bug in DIALux 4.13.0.1. As the whole project is very complex we would like to recommend you not to combine the extrusion objects at all and use the terrain as original. We regret this behavior, but unfortunately we have no other suggestion to solution for you at the moment.

Best regards,
DIAL Support Team

Locked

Who is online

Users browsing this forum: No registered users and 1 guest