Calculation result become only zero

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mehdiraghvash
Posts: 1
Joined: Tue Jul 30, 2019 1:30 pm

Calculation result become only zero

Post by mehdiraghvash » Tue Jul 30, 2019 2:06 pm

Hi
I use dialux version 4.13 and i import .3ds file into an exterior working area. i have been combined All object which inserted. Also define calculation surface too.
For simplifie calculation all objects consideredas decorative.
Also i only active effect of object file in calculationdialog box.
Now when i run calculation in first the time become too long and all of calculation surfaces results become zero.
Please advise me about this issue.
Regards

T.Magenheimer
Posts: 1341
Joined: Thu Jul 26, 2012 10:16 am

Re: Calculation result become only zero

Post by T.Magenheimer » Wed Aug 14, 2019 9:19 am

Dear mehdiraghvash,

If you want you can send us your problematic project file with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team

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