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'ImportULD_mouseover

Posted: Tue Jun 30, 2020 9:11 am
by Sanil
Hello,
I clicked on "Luminaire Selectoin", pop up "My Database" window, but when I try click the "open", pop up an errormessage:
"An error occured in this catalog. The value of the property 'ImportULD_mouseover' is null or undefined, not a Function object.
Please visit the Dialux forum and desrcibe under which conditions the error occured.
There may alredy be a solution to the problem.
You can find the forum... "
Now, I am here, Iam using Wind 10
Could you help me, if I can use the program?

Re: 'ImportULD_mouseover

Posted: Tue Jun 30, 2020 9:17 am
by Csuleiman
Hello Sanil,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
DIAL Support Team