Documentation - Contour Room/walls

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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Andrefs
Posts: 2
Joined: Wed May 09, 2018 2:05 am

Documentation - Contour Room/walls

Post by Andrefs » Thu May 10, 2018 1:33 am

Hello,

I'm needing a help wih Dialux documentation. In the output of the dialux program documentation is not appearing the walls of the rooms. Are there any settings that I should change?

In my project I imported a file into autocad and I drew all the walls, as it shows in the drawing.

Thanks
Attachments
figura1_dialuxEvo.jpg
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figura3_dialuxEvo.jpg
figura3_dialuxEvo.jpg (173.02 KiB) Viewed 263 times
figura0_dialuxEvo.jpg
figura0_dialuxEvo.jpg (179.78 KiB) Viewed 263 times

T.Magenheimer
Posts: 1121
Joined: Thu Jul 26, 2012 10:16 am

Re: Documentation - Contour Room/walls

Post by T.Magenheimer » Fri May 11, 2018 7:23 am

Dear Andrefs,

We wonder if you could provide us with the problematic evo project file for further analysis. Our email address is 'Support@dial.de'.
Please send us also the link to this topic, so that we could better assign this issue.


Best regards,
DIAL Support Team

Andrefs
Posts: 2
Joined: Wed May 09, 2018 2:05 am

Re: Documentation - Contour Room/walls

Post by Andrefs » Mon May 14, 2018 6:03 pm

Hi,

File Sent.

Thanks,

T.Magenheimer
Posts: 1121
Joined: Thu Jul 26, 2012 10:16 am

Re: Documentation - Contour Room/walls

Post by T.Magenheimer » Thu May 17, 2018 8:53 am

Hi Andrè,

The reason for the problem was the cutout 6 in your project file. After we deleted this problematic cutout, the problem was solved.

We will analyze this problem in more detail and fix it in our next evo version. We will send you your repaired project file in a few minutes via WeTransfer.


Kind regards,
Your DIAL Support Team

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