Hallo Paddy, könnten Sie uns bitte Ihr evo Projekt zwecks Analyse zusenden. Des Weiteren wäre es sehr hilfreich, wenn Sie uns auch einige erklärende Screenshots zukommen lassen könnten. Wir werden versuchen, das Verhalten nachzustellen und Ihnen einen Lösungsvorschlag anzubieten. Bitten senden Sie d...

Hello FERNANDES João-Luis, The problem in your project file was that none of your luminaires was assigned to a lighting scene. We have grouped all your luminaires into one luminaire group and now you should be able to calculate the project. In order to obtain results after the calculation, you still...

Hello Monica64, The luminaires in the rooms that were not calculated were not assigned to a light scene. Therefore, they were not calculated. We have now assigned the missing luminaire arrangements from the neighbouring rooms into the existing light scene 1 (luminaire group “Inside”). Alternatively,...

Hello SILVIAJIMENEZ, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Suppor...

Hello Monica64, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dia...

Hello LuisNMetzger, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support...

Hello Luis,

You can combine light scenes by activating the corresponding check boxes next to the light scene and then clicking the "Save" button. Please have a look at the two screenshots below.


Best regards,
DIAL Support Team

Hello FERNANDES João-Luis, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in DIALux. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address i...

Hi Sosha,

We wonder if you could try to start DIALux in the Mesa mode. This mode is a reference graphics card driver, especially for our software. Please open the windows start menu and choose the mentioned entry.


Best regards,
DIAL Support Team

Hello Pascal,

We are pleased hearing that you managed to solve this issue.

Best regards,
DIAL Support Team