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by Csuleiman
Fri May 24, 2019 12:42 pm
Forum: Construction
Topic: How to change type of a created calculation object?
Replies: 1
Views: 38

Re: How to change type of a created calculation object?

Hello MP7, A workplane is automatically created for each room and space. It is not possible to convert a calculation surface into a workplane. However, you can set further parameters for the calculation surface. In the calculation objects tool, you will also find all setting options for the workplan...
by Csuleiman
Fri May 24, 2019 11:21 am
Forum: Using DIALux evo
Topic: Different reflection values in one room
Replies: 1
Views: 13

Re: Different reflection values in one room

Hi julianateclighting, You can use the "Apply reflectance to surfaces" function to apply a set reflectance to each surface individually. Screenshot_2.JPG However, it is easier to define the reflectance for the ceiling, walls and floor directly for each room. Please see screenshot below. Screenshot_1...
by Csuleiman
Fri May 24, 2019 11:09 am
Forum: Using DIALux evo
Topic: setup grid pattern for FC calcs
Replies: 3
Views: 43

Re: setup grid pattern for FC calcs

Hi stevesuba,

Yes, of course - you can send us the problematic evo project file and screenshots directly to our email address 'Support@dial.de'. It would be of help if you could also send us the link to this topic so that we could better assign this issue.

Best regards,
DIAL Support Team
by Csuleiman
Fri May 24, 2019 7:52 am
Forum: Problems
Topic: Error appearing while export the document
Replies: 3
Views: 37

Re: Error appearing while export the document

Dear kouakey,

Unfortunately, we still haven't received a link from WeTransfer. Maybe you could send the project again with WeTransfer to our email address support@dial.de.

Best regards,
DIAL Support Team
by Csuleiman
Fri May 24, 2019 7:43 am
Forum: Using DIALux evo
Topic: Diffusing glass/ Pc Specs
Replies: 3
Views: 37

Re: Diffusing glass/ Pc Specs

Hi Oufella Karim, Thank you for sending us your project file. We can also reproduce the problem in your project file. It is due to the too complex 3D objects in your project file. Every surface of a 3D model has to be calculated separately and if the sum of the 3D models (and the surfaces) are too c...
by Csuleiman
Thu May 23, 2019 12:39 pm
Forum: Problems
Topic: Error appearing while export the document
Replies: 3
Views: 37

Re: Error appearing while export the document

Dear kouakey,

Please be so kind as to provide us with the problematic evo project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Thu May 23, 2019 11:23 am
Forum: Construction
Topic: Konstruktion Mezzanine/ Zwischendecke/ Balkon etc.
Replies: 1
Views: 30

Re: Konstruktion Mezzanine/ Zwischendecke/ Balkon etc.

Hallo Herr Brandt, unter den beiden YouTube Links finden Sie hilfreiche Videos, die Ihnen bei der Konstruktion eines solchen Gebäudes sicher weiterhelfen werden: https://www.youtube.com/results?search_query=dialux+evo+storey+height https://www.youtube.com/results?search_query=dialux+evo+mezzanine Fr...
by Csuleiman
Thu May 23, 2019 9:35 am
Forum: Using DIALux evo
Topic: IFC austausch/change im Plan
Replies: 1
Views: 21

Re: IFC austausch/change im Plan

Hallo SI-MeMa, jedes Mal, wenn Sie eine IFC Datei importieren, wird automatisch ein neues evo Projekt gestartet. D.h. Sie haben nicht die Möglichkeit, eine IFC Datei in einem bestehenden Projekt gegen eine neue auszutauschen oder gar mehrere IFC Dateien in einem Projekt einzufügen. Auch besteht leid...
by Csuleiman
Thu May 23, 2019 9:13 am
Forum: Using DIALux evo
Topic: setup grid pattern for FC calcs
Replies: 3
Views: 43

Re: setup grid pattern for FC calcs

Hi stevesuba,

Unfortunately, we are not sure if we understood your query properly. Would it be possible to explain it in more details and with the help of some screenshots?

Best regards,
DIAL Support Team
by Csuleiman
Thu May 23, 2019 7:11 am
Forum: Using DIALux evo
Topic: Diffusing glass/ Pc Specs
Replies: 3
Views: 37

Re: Diffusing glass/ Pc Specs

Hi Oufella Karim, This point still stands on our improvement list for one of the upcoming evo versions. Until then, other features have a higher priority. We can’t give you more information at the moment. Regarding the problem, please be so kind as to provide us with the problematic evo project file...