Search found 1661 matches

by Csuleiman
Wed Dec 11, 2019 1:51 pm
Forum: Using DIALux evo
Topic: Montagehöhen
Replies: 1
Views: 38

Re: Montagehöhen

Hallo Paddy, könnten Sie uns bitte Ihr evo Projekt zwecks Analyse zusenden. Des Weiteren wäre es sehr hilfreich, wenn Sie uns auch einige erklärende Screenshots zukommen lassen könnten. Wir werden versuchen, das Verhalten nachzustellen und Ihnen einen Lösungsvorschlag anzubieten. Bitten senden Sie d...
by Csuleiman
Wed Dec 11, 2019 8:50 am
Forum: Using DIALux evo
Topic: Dialux Evo lighting Calculation
Replies: 2
Views: 93

Re: Dialux Evo lighting Calculation

Hello FERNANDES João-Luis, The problem in your project file was that none of your luminaires was assigned to a lighting scene. We have grouped all your luminaires into one luminaire group and now you should be able to calculate the project. In order to obtain results after the calculation, you still...
by Csuleiman
Wed Dec 11, 2019 8:43 am
Forum: Problems
Topic: Calculation Results
Replies: 2
Views: 62

Re: Calculation Results

Hello Monica64, The luminaires in the rooms that were not calculated were not assigned to a light scene. Therefore, they were not calculated. We have now assigned the missing luminaire arrangements from the neighbouring rooms into the existing light scene 1 (luminaire group “Inside”). Alternatively,...
by Csuleiman
Wed Dec 11, 2019 7:21 am
Forum: Problems
Topic: Different color temperature in LED strip
Replies: 1
Views: 37

Re: Different color temperature in LED strip

Hello SILVIAJIMENEZ, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Suppor...
by Csuleiman
Mon Dec 09, 2019 9:34 am
Forum: Problems
Topic: Calculation Results
Replies: 2
Views: 62

Re: Calculation Results

Hello Monica64, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dia...
by Csuleiman
Mon Dec 09, 2019 7:54 am
Forum: Using DIALux evo
Topic: Follow up on combining light scenes
Replies: 2
Views: 78

Re: Follow up on combining light scenes

Hello LuisNMetzger, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support...
by Csuleiman
Thu Dec 05, 2019 10:19 am
Forum: Using DIALux evo
Topic: Combining light scenes
Replies: 2
Views: 96

Re: Combining light scenes

Hello Luis,

You can combine light scenes by activating the corresponding check boxes next to the light scene and then clicking the "Save" button. Please have a look at the two screenshots below.

Screenshot 1.JPG
Screenshot 1.JPG (164.89 KiB) Viewed 89 times
Screenshot 2.JPG
Screenshot 2.JPG (171.57 KiB) Viewed 89 times

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 05, 2019 8:46 am
Forum: Using DIALux evo
Topic: Dialux Evo lighting Calculation
Replies: 2
Views: 93

Re: Dialux Evo lighting Calculation

Hello FERNANDES João-Luis, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in DIALux. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address i...
by Csuleiman
Thu Dec 05, 2019 7:51 am
Forum: Problems
Topic: Can't open a new project
Replies: 2
Views: 90

Re: Can't open a new project

Hi Sosha,

We wonder if you could try to start DIALux in the Mesa mode. This mode is a reference graphics card driver, especially for our software. Please open the windows start menu and choose the mentioned entry.

Screenshot1.jpg
Screenshot1.jpg (22.49 KiB) Viewed 86 times

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 05, 2019 7:49 am
Forum: Problems
Topic: Probles with installation Dialux 8.2
Replies: 4
Views: 139

Re: Probles with installation Dialux 8.2

Hello Pascal,

We are pleased hearing that you managed to solve this issue.

Best regards,
DIAL Support Team