Search found 2468 matches

by Csuleiman
Thu Oct 06, 2022 5:16 am
Forum: Using DIALux evo
Topic: Cannot find the required luminaire
Replies: 1
Views: 32

Re: Cannot find the required luminaire

Hello EMusc, Normally, when a luminaire is measured in a laboratory, a luminaire file is automatically created according to the standard. This is done by the software used for the measurement. Perhaps the manufacturer can provide you with a luminaire file in IES or LDT file format. Therefore, we can...
by Csuleiman
Tue Sep 27, 2022 8:54 am
Forum: Problems
Topic: Unterschiede der GR Berechnung
Replies: 1
Views: 133

Re: Unterschiede der GR Berechnung

Hallo Herr Bienkowski, die Norm EN 12464 Teil 2 sieht vor, dass auch für Arbeitsplätze im Freien eine Blendung vermieden werden muss. Um dies zu gewährleisten, sind Grenzwerte für die Blendung je nach Arbeitsplatz bzw. Tätigkeit vorgegeben. Das Blendungsbewertungssystem (GR) ist in der CIE Publikati...
by Csuleiman
Thu Sep 22, 2022 5:34 am
Forum: Problems
Topic: Question of Dialux evo 10.1 error
Replies: 1
Views: 107

Re: Question of Dialux evo 10.1 error

Hello hyunjoo,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

Best regards,
DIAL Support Team
by Csuleiman
Thu Sep 08, 2022 8:42 am
Forum: Wishes/suggestions
Topic: EVO wishlist
Replies: 1
Views: 163

Re: EVO wishlist

Hello DAB LAD,

We will be pleased to include your suggestions in our list of improvements. Thank you for your important feedback!

Best regards,
DIAL Support Team
by Csuleiman
Thu Sep 08, 2022 8:29 am
Forum: Problems
Topic: Farbveränderung durch Raytracing
Replies: 2
Views: 121

Re: Farbveränderung durch Raytracing

Hallo ispec,

könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Datei und den Link zu diesem Thread an 'support@dialux.com'.

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Wed Sep 07, 2022 6:54 am
Forum: Problems
Topic: Problem downloading catalogs manufacturers and plug-in
Replies: 1
Views: 141

Re: Problem downloading catalogs manufacturers and plug-in

Hello MARQUOIS,

Does the problem still occur or could it be fixed with the reinstallation of evo 10.1?

Best regards,
DIAL Support Team
by Csuleiman
Wed Sep 07, 2022 6:51 am
Forum: Problems
Topic: export problem documentation
Replies: 2
Views: 182

Re: export problem documentation

Dear MARQUOIS, Probably a service on your PC is deactivated, which is responsible, among other things, for the administration of the manufacturer information and the communication with the external process for generating the documentation. This is the DCF (DIAL Communication Service), which must be ...
by Csuleiman
Wed Sep 07, 2022 6:48 am
Forum: Wishes/suggestions
Topic: List of suggestions / wishes
Replies: 1
Views: 119

Re: List of suggestions / wishes

Hello Matjaz,

We will be pleased to include your wishes in our list of improvements. Thank you for your important feedback!

Best regards,
DIAL Support Team
by Csuleiman
Mon Sep 05, 2022 9:17 am
Forum: Using DIALux evo
Topic: furniture library
Replies: 2
Views: 296

Re: furniture library

Hello MARQUOIS, Please try to completely uninstall your evo version from your computer system. Then please install our new evo 10.1 patch 3 version via the following download link. In this case, all DIALux components will be re-registered. DIALux evo 10.1 (patch 3) setup: https://b2b.dial.de/index.p...
by Csuleiman
Fri Aug 26, 2022 6:55 am
Forum: Using DIALux evo
Topic: Luminaire Brand
Replies: 1
Views: 276

Re: Luminaire Brand

Hello Gaurav, From now on we will not display the brand name of the manufacturer in DIALux reports if he is not a DIALux member. Let me briefly explain why we do this: DIALux development is funded by luminaire manufacturer memberships. In order to continue to develop DIALux free of charge for planne...