Search found 2497 matches

by Csuleiman
Fri Dec 09, 2022 12:07 pm
Forum: Wishes/suggestions
Topic: Combinate Areas
Replies: 1
Views: 11

Re: Combinate Areas

Hello Rok,

We will be happy to add your suggestion to our list of improvements and forward it to our product owners. Thank you for your feedback!

Best regards,
DIAL Support Team
by Csuleiman
Fri Dec 09, 2022 10:45 am
Forum: Problems
Topic: Unable to create panic surface and more
Replies: 2
Views: 13

Re: Unable to create panic surface and more

Hi Andy,

In the site or building view it is not allowed to insert the emergency surfaces. Therefore the tools are greyed-out. You should switch to the storey or room’s view. Then you will see that the icons were activated.

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 08, 2022 5:39 pm
Forum: Problems
Topic: I have a freezing problem.
Replies: 1
Views: 14

Re: I have a freezing problem.

Barbaros karaca,

We have released the second patch for our evo version 11. Please install the patch version once on your computer system and check if it fixes the problems.

DIALux evo 11.0 patch 2 setup: https://b2b.dial.de/index.php/s/gPphSOw2r1SkDIJ

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 08, 2022 7:49 am
Forum: Problems
Topic: DIALUX 11 Has Some Serious Problems
Replies: 3
Views: 52

Re: DIALUX 11 Has Some Serious Problems

Hello ab8124466,

Please note that you cannot load your evo 11.0 projects in an older evo version. Evo is not downward compatible.

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 08, 2022 7:43 am
Forum: Problems
Topic: DIALUX 11 Has Some Serious Problems
Replies: 3
Views: 52

Re: DIALUX 11 Has Some Serious Problems

Hello ab8124466, Have you already installed the latest evo 11.0 patch? In this version we have already been able to fix the problems you described. Please install the patch version once on your computer system and check whether this solves the problems. DIALux evo 11.0 patch 2 setup: https://b2b.dia...
by Csuleiman
Tue Dec 06, 2022 1:13 pm
Forum: Problems
Topic: Missing wall
Replies: 4
Views: 105

Re: Missing wall

Hello vdm, Thank you for sending us your project file. We set the cutting depth of all windows to "fixed”. Afterwards, the missing walls are displayed again. We have sent you the edited project file via email. Please check whether you can continue working with this project status. Best regards,...
by Csuleiman
Mon Dec 05, 2022 3:13 pm
Forum: Using DIALux evo
Topic: Nachträglich angelegte Etage hat Licht ohne Leuchten
Replies: 2
Views: 225

Re: Nachträglich angelegte Etage hat Licht ohne Leuchten

Hallo Stefan, vielen Dank für die Zusendung Ihrer evo Projektdatei. Wir haben uns das Problem angeschaut und festgestellt, dass Sie zahlreiche Leuchten im Boden der Etage „EG“ eingefügt haben. Nachdem wir diese Leuchten gelöscht und neu berechnet haben, wurde der Raum "Einliegerwohnung" ni...
by Csuleiman
Mon Dec 05, 2022 7:02 am
Forum: Problems
Topic: Missing wall
Replies: 4
Views: 105

Re: Missing wall

Hello vdm,

Please provide us with the evo project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

Best regards,
DIAL Support Team
by Csuleiman
Mon Dec 05, 2022 7:00 am
Forum: Using DIALux evo
Topic: Nachträglich angelegte Etage hat Licht ohne Leuchten
Replies: 2
Views: 225

Re: Nachträglich angelegte Etage hat Licht ohne Leuchten

Hallo Stefan,

könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in unserer evo-Software anschauen. Bitte senden Sie die Datei und den Link zu diesem Thread an 'support@dialux.com'.

Freundliche Grüße
DIAL Support Team
by Csuleiman
Fri Dec 02, 2022 12:35 pm
Forum: DIALux evo
Topic: DIALux evo 11 Patch 2 Release
Replies: 0
Views: 300

DIALux evo 11 Patch 2 Release

Liebe DIALux-User, wir haben soeben den zweiten Patch für die DIALux evo 11-Version veröffentlicht. Hierbei handelt es sich um eine Patch-Version, in der ein Ladeproblem behoben wurde. Download-Link: https://www.dialux.com/de-DE/download Freundliche Grüße, DIAL Support Team -------------------------...