Search found 2137 matches

by Csuleiman
Thu Jul 15, 2021 8:51 am
Forum: Wishes/suggestions
Topic: Wishes
Replies: 1
Views: 102

Re: Wishes

Hello Archtube,

We will forward your wishes to our product owner. They will discuss the topics intensively and add your wishes to our improvement list for future evo versions. Thank you for your important feedback!

Best regards,
DIAL Support Team
by Csuleiman
Thu Jul 15, 2021 8:43 am
Forum: Wishes/suggestions
Topic: [wish]select all luminaires of same type
Replies: 1
Views: 80

Re: [wish]select all luminaires of same type

Hello samsamsam,

We will forward your wish to our product owner. They will discuss your issue intensively and add your wish to our improvement list for future evo versions. Thank you for your important feedback!

Best regards,
DIAL Support Team
by Csuleiman
Wed Jul 14, 2021 5:12 am
Forum: Problems
Topic: Calculation of the discrepancy result
Replies: 3
Views: 181

Re: Calculation of the discrepancy result

Hello Mr. Debrun, We have deleted the calculation results directly from the data structure of the project folder. Afterwards, we calculated the project file once again. Now the strange discrepancies were gone. We have sent you the calculated evo project file via email. Please check if the problems y...
by Csuleiman
Wed Jul 14, 2021 5:10 am
Forum: Problems
Topic: words on plan is missing in the summary page
Replies: 3
Views: 135

Re: words on plan is missing in the summary page

Hello samsamsam,

We forwarded your issue to our developer for analysis. We will get back in touch with you as soon as we get a feedback from him.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jul 13, 2021 6:30 am
Forum: Problems
Topic: words on plan is missing in the summary page
Replies: 3
Views: 135

Re: words on plan is missing in the summary page

Hello samsamsam,

Please provide us with the evo project file so that we could check the behaviour directly in evo 9.2. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

Best regards,
DIAL Support Team
by Csuleiman
Mon Jul 12, 2021 7:18 am
Forum: Using DIALux evo
Topic: Previous Lux contour lines remains on the design
Replies: 1
Views: 114

Re: Previous Lux contour lines remains on the design

Hello Saparamadu,

In the "General settings" of evo you can set whether the calculation results are discarded directly when you make changes. So if you activate this function, you will get exactly the behaviour you described.

Screenshot.jpg
Screenshot.jpg (215.59 KiB) Viewed 98 times
Best regards,
DIAL Support Team
by Csuleiman
Thu Jul 08, 2021 12:25 pm
Forum: Problems
Topic: No summary page nor calculation results in the documentation
Replies: 4
Views: 199

Re: No summary page nor calculation results in the documentation

Hello Koen,

We are glad that it was only a small thing. The main thing is that the problem was solved quickly so that you can now get on with your planning.
Have a nice day. :)

Best regards,
DIAL Support Team
by Csuleiman
Thu Jul 08, 2021 11:43 am
Forum: Problems
Topic: No summary page nor calculation results in the documentation
Replies: 4
Views: 199

Re: No summary page nor calculation results in the documentation

Hello Koen, Thank you very much for sending us your project file. You just have to activate the light scene 1 in the documentation. Then you will get all other output pages and their results. We have sent you an explanatory screenshot and the edited evo project by email. Best regards, DIAL Support T...
by Csuleiman
Thu Jul 08, 2021 11:01 am
Forum: Problems
Topic: Calculation of the discrepancy result
Replies: 3
Views: 181

Re: Calculation of the discrepancy result

Hello Mr. Debrun,

Could you please upload some explanatory screenshots that describe the two problems in more detail. It would be very helpful if the screenshots show the whole screen of evo so that we can see directly which rooms are involved.

Best regards,
DIAL Support Team
by Csuleiman
Thu Jul 08, 2021 6:51 am
Forum: Using DIALux evo
Topic: IFC import
Replies: 1
Views: 121

Re: IFC import

Hello Bim123, When loading your IFC file in DDS-CAD Viewer, we already receive a hint message - see screenshot below. This may be the reason why evo has problems with the IFC file. Unfortunately, we cannot tell you how to fix the existing error in the IFC, because we are not specialized in creating ...