Search found 1372 matches

by T.Magenheimer
Tue Nov 19, 2019 5:35 pm
Forum: Wissensdatenbank/ Knowledge Base
Topic: LVK der Leuchten aktivieren / ständig anzeigen
Replies: 1
Views: 835

Re: LVK der Leuchten aktivieren / ständig anzeigen

Hallo beta-gewiss, vielen Dank für deinen Verbesserungsvorschlag. Wir werden diesen umgehend an unsere Product Owner weiterleiten und auf unsere Verbesserungsliste für unsere nächsten evo-Versionen setzen. Einen Umsetzungstermin können wir Ihnen zum jetzigen Zeitpunkt leider nicht nennen. Mit freund...
by T.Magenheimer
Mon Nov 18, 2019 6:37 pm
Forum: Construction
Topic: Unable to create building contour
Replies: 3
Views: 676

Re: Unable to create building contour

Dear lh2004.hr, The problem is caused by a wrong scaling. This scaling is much too high. We also sent you a mail with an explaining screenshot. With this unrealistic size of a building, the building contour can no longer be closed. Please correct the scaling. Then the problem is also solved. Best re...
by T.Magenheimer
Wed Nov 13, 2019 12:28 pm
Forum: Problems
Topic: the project is not opening, please help
Replies: 5
Views: 2001

Re: the project is not opening, please help

Hello MartinPykaCora,

We forwarded your DIALux project file to our developers. We will get back in touch with you as soon as we get feedback from them.


Best regards,
DIAL Support Teama
by T.Magenheimer
Sun Nov 10, 2019 3:59 pm
Forum: Using DIALux evo
Topic: Sequence selected calc. surfaces in Documentation report
Replies: 1
Views: 1067

Re: Sequence selected calc. surfaces in Documentation report

Dear AntoonB,

Unfortunately, this is not possible. However, we have already added this item to our improvement list for one of the next evo versions.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Wed Oct 23, 2019 2:12 pm
Forum: Using DIALux evo
Topic: Tunnel lighting (2)
Replies: 3
Views: 691

Re: Tunnel lighting (2)

Dear Joost,

This is also not possible with our DIALux 4 software. You can only use the workaround I have mentioned


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Oct 22, 2019 12:41 pm
Forum: Using DIALux evo
Topic: PDF output/result in dialux evo 8.2
Replies: 1
Views: 581

Re: PDF output/result in dialux evo 8.2

Dear Avijit, To familiarize yourself with our DIALux evo software, we recommend the numerous tutorials in our DIALux YouTube channel and our DIALux evo knowledge database: DIALux evo knowledge base: http://evo.support-de.dial.de/support/home DIALux evo YouTube tutorials: https://www.youtube.com/play...
by T.Magenheimer
Tue Oct 22, 2019 12:35 pm
Forum: Using DIALux evo
Topic: Tunnel lighting (2)
Replies: 3
Views: 691

Re: Tunnel lighting (2)

Dear Joost,

This is not possible. The standard for tunnel lighting is also not implemented in our evo software.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Mon Oct 21, 2019 2:17 pm
Forum: Problems
Topic: Walls do not render in calculation
Replies: 5
Views: 654

Re: Walls do not render in calculation

Dear pks, Please have a look at the following article of our DIALux evo knowledge base, which shows you an overview of our system requirements: http://evo.support-en.dial.de/support/solutions/articles/9000062586-hardware-requirements As far as the performance (the calculation) is concerned, the grap...
by T.Magenheimer
Thu Oct 17, 2019 5:05 pm
Forum: Problems
Topic: Walls do not render in calculation
Replies: 5
Views: 654

Re: Walls do not render in calculation

Hello pks, For me it was no problem to calculate your project file so that all walls were properly calculated. I suspect that on your computer the project was not calculated completely, because the main memory on your computer was too full. You can try two things: First, you can delete the imported ...
by T.Magenheimer
Wed Oct 16, 2019 11:44 am
Forum: Using DIALux evo
Topic: Geschosszugehörigkeit der Ergebnisse von Brechnungsflächen in Treppenhäusern
Replies: 3
Views: 757

Re: Geschosszugehörigkeit der Ergebnisse von Brechnungsflächen in Treppenhäusern

Hallo Krose,

eingefügte Berechnungsflächen werden immer einer Etage zugeordnet. Wir werden diesen Punkt auf unsere Verbesserungsliste für zukünftige evo-Versionen setzen.


Mit freundlichen Grüßen
Ihr DIAL Support-Team