Search found 1657 matches

by T.Magenheimer
Wed Jul 20, 2022 9:59 am
Forum: Problems
Topic: Older EVO files with 3d models don't open
Replies: 2
Views: 78

Re: Older EVO files with 3d models don't open

Dear marieken,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Jul 20, 2022 9:58 am
Forum: Problems
Topic: Dialux Evo stürzt ab bei neuer Innenraumkonturen zeichen / Dialux crashes while drawing new inner room contour
Replies: 1
Views: 39

Re: Dialux Evo stürzt ab bei neuer Innenraumkonturen zeichen / Dialux crashes while drawing new inner room contour

Hallo lrsr,

könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dialux.com'.


Freundliche Grüße,
DIAL Support Team
by T.Magenheimer
Mon Jul 18, 2022 7:27 am
Forum: Problems
Topic: Dialux EVO 10.1 - An error occurred while calculating
Replies: 1
Views: 100

Re: Dialux EVO 10.1 - An error occurred while calculating

Dear reybrizon,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.


Best regards,
DIAL Support Team
by T.Magenheimer
Mon Jul 18, 2022 7:26 am
Forum: Problems
Topic: Warning "Storey contour is unusually small or unusually large"
Replies: 3
Views: 184

Re: Warning "Storey contour is unusually small or unusually large"

Hi kikeblackberry,

It is good to hear that you were able to solve the problem by splitting the big project into several smaller projects.


Best regards
Your DIAL Support Team
by T.Magenheimer
Fri Jul 15, 2022 9:52 am
Forum: Using DIALux evo
Topic: Output Layout
Replies: 1
Views: 316

Re: Output Layout

Dear J_F,

This information cannot be summarized on one output page in our DIALux evo software.


Best regards
Your DIAL Support Team
by T.Magenheimer
Fri Jul 15, 2022 9:50 am
Forum: Problems
Topic: Warning "Storey contour is unusually small or unusually large"
Replies: 3
Views: 184

Re: Warning "Storey contour is unusually small or unusually large"

Hi kikeblackberry, If you get such an error message, you should check the scaling of the project. If the contour should really be so large, you simply have to see if there will not be performance problems with this project dimension. We cannot give you an exact definition of how many buildings you c...
by T.Magenheimer
Fri Jul 15, 2022 9:44 am
Forum: Using DIALux evo
Topic: Rettungsweg im Außenbereich erstellen?
Replies: 1
Views: 257

Re: Rettungsweg im Außenbereich erstellen?

Hallo Carsten, eine Notbeleuchtung ist nur für Innenräume möglich. Sie könnten einmal versuchen, einen Raum über das Parkdeck zu konstruieren und dann eine Notbeleuchtungsberechnung durchführen, damit Sie auch für diesen Bereich Ergebnisse haben. Dies können Sie dann nach der Berechnung rückgängig m...
by T.Magenheimer
Fri Jul 15, 2022 9:42 am
Forum: Problems
Topic: Geometry issue in file. Need help correcting, please
Replies: 1
Views: 198

Re: Geometry issue in file. Need help correcting, please

Hi daniell,

Please download the project from the WeTransfer link via mail and check if the problem is fixed


Best regards
Your DIAL Support Team
by T.Magenheimer
Fri Jul 15, 2022 9:38 am
Forum: Problems
Topic: Outdoor Lighting Calculation Results Missing
Replies: 1
Views: 364

Re: Outdoor Lighting Calculation Results Missing

Hello elkgok,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.


Best regards,
DIAL Support Team
by T.Magenheimer
Fri Jul 15, 2022 9:36 am
Forum: Using DIALux evo
Topic: Partial Storeys
Replies: 1
Views: 310

Re: Partial Storeys

Dear daniell, I don't know if I understood your problem exactly, but maybe the presentation of the following function in our DIALux evo software will help you. With the function "New empty storey" you can construct a storey completely according to your specifications. Screenshot 1.JPG Scre...