Dear kikeblackberry, Thank you very much for your request. The EIR is always specified when: - Either on both sides no evaluation field with a class for illuminance adjoins. In this case, the worst value is taken from both results. - If only on one side there is an adjacent evaluation field with a c...

Dear gjngss,

This is not possible with a calculation surface. However, to achieve this, you can draw a space in an exterior design and for this space you can then select a usage profile and achieve target values.


Best regards
Your DIAL Support Team

Hallo Herr Schomann, Sie können uns gerne einmal die problematische Projektdatei für eine Analyse an die Mailadresse 'Support@dial.de' schicken. Beschreiben Sie das Problem in dem Projekt bitte mit der Hilfe einiger erklärender Screenshots und fügen Sie einen Link dieses Threads in die Mail ein. Mit...

Hallo Markus Schomann,

Ihr eingefügtes Bild kann ich leider nicht sehen, aber eigentlich sollte es keinerlei Unterschiede geben.


Mit freundlichen Grüßen
Ihr DIAL Support-Team

Dear Lukas

Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.


Best regards
Your DIAL Support Team

Dear ricardsaa, So far, we have only implemented a beta version of the IFC import in our evo software. Therefore, there may still be problems when trying to import some IFC files, for which we cannot currently provide you with a workaround. In our knowledge base, you will find helpful information re...

Dear Alan,

Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.


Best regards
Your DIAL Support Team

Hallo lrsr,

könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dialux.com'.


Freundliche Grüße,
DIAL Support Team

Dear reybrizon,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.


Best regards,
DIAL Support Team

Hi kikeblackberry,

It is good to hear that you were able to solve the problem by splitting the big project into several smaller projects.


Best regards
Your DIAL Support Team