Search found 1663 matches
- Thu Aug 18, 2022 8:26 am
- Forum: Using DIALux evo
- Topic: SURROUND RATIO CALCULATION
- Replies: 1
- Views: 126
Re: SURROUND RATIO CALCULATION
Dear kikeblackberry, Thank you very much for your request. The EIR is always specified when: - Either on both sides no evaluation field with a class for illuminance adjoins. In this case, the worst value is taken from both results. - If only on one side there is an adjacent evaluation field with a c...
- Wed Aug 17, 2022 8:31 am
- Forum: Using DIALux evo
- Topic: Targets are greyed out in the Results pane
- Replies: 1
- Views: 24
Re: Targets are greyed out in the Results pane
Dear gjngss,
This is not possible with a calculation surface. However, to achieve this, you can draw a space in an exterior design and for this space you can then select a usage profile and achieve target values.
Best regards
Your DIAL Support Team
This is not possible with a calculation surface. However, to achieve this, you can draw a space in an exterior design and for this space you can then select a usage profile and achieve target values.
Best regards
Your DIAL Support Team
- Wed Aug 17, 2022 7:55 am
- Forum: Using DIALux evo
- Topic: Räume über mehrere Etagen
- Replies: 4
- Views: 153
Re: Räume über mehrere Etagen
Hallo Herr Schomann, Sie können uns gerne einmal die problematische Projektdatei für eine Analyse an die Mailadresse 'Support@dial.de' schicken. Beschreiben Sie das Problem in dem Projekt bitte mit der Hilfe einiger erklärender Screenshots und fügen Sie einen Link dieses Threads in die Mail ein. Mit...
- Tue Aug 16, 2022 12:16 pm
- Forum: Using DIALux evo
- Topic: Räume über mehrere Etagen
- Replies: 4
- Views: 153
Re: Räume über mehrere Etagen
Hallo Markus Schomann,
Ihr eingefügtes Bild kann ich leider nicht sehen, aber eigentlich sollte es keinerlei Unterschiede geben.
Mit freundlichen Grüßen
Ihr DIAL Support-Team
Ihr eingefügtes Bild kann ich leider nicht sehen, aber eigentlich sollte es keinerlei Unterschiede geben.
Mit freundlichen Grüßen
Ihr DIAL Support-Team
- Tue Aug 16, 2022 12:10 pm
- Forum: Wishes/suggestions
- Topic: Overview of squaremeters for each Typ of room specification
- Replies: 1
- Views: 203
Re: Overview of squaremeters for each Typ of room specification
Dear Lukas
Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.
Best regards
Your DIAL Support Team
Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.
Best regards
Your DIAL Support Team
- Tue Aug 16, 2022 12:08 pm
- Forum: Problems
- Topic: Luminaires not emitting lumens
- Replies: 1
- Views: 85
Re: Luminaires not emitting lumens
Dear ricardsaa, So far, we have only implemented a beta version of the IFC import in our evo software. Therefore, there may still be problems when trying to import some IFC files, for which we cannot currently provide you with a workaround. In our knowledge base, you will find helpful information re...
- Tue Aug 16, 2022 12:04 pm
- Forum: Wishes/suggestions
- Topic: Output language & utilization profile description
- Replies: 1
- Views: 98
Re: Output language & utilization profile description
Dear Alan,
Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.
Best regards
Your DIAL Support Team
Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.
Best regards
Your DIAL Support Team
- Wed Jul 20, 2022 9:58 am
- Forum: Problems
- Topic: Dialux Evo stürzt ab bei neuer Innenraumkonturen zeichen / Dialux crashes while drawing new inner room contour
- Replies: 1
- Views: 54
Re: Dialux Evo stürzt ab bei neuer Innenraumkonturen zeichen / Dialux crashes while drawing new inner room contour
Hallo lrsr,
könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dialux.com'.
Freundliche Grüße,
DIAL Support Team
könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dialux.com'.
Freundliche Grüße,
DIAL Support Team
- Mon Jul 18, 2022 7:27 am
- Forum: Problems
- Topic: Dialux EVO 10.1 - An error occurred while calculating
- Replies: 1
- Views: 121
Re: Dialux EVO 10.1 - An error occurred while calculating
Dear reybrizon,
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
- Mon Jul 18, 2022 7:26 am
- Forum: Problems
- Topic: Warning "Storey contour is unusually small or unusually large"
- Replies: 3
- Views: 212
Re: Warning "Storey contour is unusually small or unusually large"
Hi kikeblackberry,
It is good to hear that you were able to solve the problem by splitting the big project into several smaller projects.
Best regards
Your DIAL Support Team
It is good to hear that you were able to solve the problem by splitting the big project into several smaller projects.
Best regards
Your DIAL Support Team