Search found 1702 matches

by T.Magenheimer
Thu Dec 08, 2022 7:41 am
Forum: Problems
Topic: Importing dwg
Replies: 1
Views: 36

Re: Importing dwg

Hello beta-pt,

Please provide us with the problematic DWG file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.


Best regards,
DIAL Support Team
by T.Magenheimer
Wed Dec 07, 2022 10:24 am
Forum: Problems
Topic: Adaptive and EN 12464
Replies: 4
Views: 270

Re: Adaptive and EN 12464

Hi clay24,

The adaptive calculation is much more accurate, but not required by the standard.


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Dec 06, 2022 4:05 pm
Forum: Construction
Topic: Kreuzgewölbe
Replies: 2
Views: 53

Re: Kreuzgewölbe

Hallo MeisterLampe,

das folgende Tutorial zeigt Ihnen, wie Sie beispielhaft ein Gewölbe konstruieren können:

https://www.youtube.com/watch?v=vdGkrDVe0nE


Beste Grüße
Ihr DIAL Support-Team
by T.Magenheimer
Tue Dec 06, 2022 4:00 pm
Forum: Problems
Topic: Adaptive and EN 12464
Replies: 4
Views: 270

Re: Adaptive and EN 12464

Hi clay24,

I just emailed you my answer, as I could better email a comparative chart of the two methods.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Dec 01, 2022 8:12 pm
Forum: Problems
Topic: Missing wall
Replies: 4
Views: 105

Re: Missing wall

Dear vdm, Please reduce the window once on both sides. The window probably protrudes too far into the walls on both sides and therefore cuts the hole on the other side. If the problem still occurs, please send us the project for analysis to the mail address "Support@dial.de". Screenshot.JP...
by T.Magenheimer
Thu Dec 01, 2022 12:46 pm
Forum: DIALux evo
Topic: DIALux evo 11 Patch 1 Release
Replies: 0
Views: 149

DIALux evo 11 Patch 1 Release

Liebe DIALux-User, wir haben soeben den ersten Patch für die DIALux evo 11-Version veröffentlicht. Hierbei handelt es sich um eine Patch-Version, in der unter anderem einige Bugs behoben und Verbesserungen vorgenommen wurden: Neu: Ukrainisch als weitere Sprache hinzugefügt "Passwort merken"...
by T.Magenheimer
Wed Nov 23, 2022 5:12 pm
Forum: Wishes/suggestions
Topic: photogram-metrical models with textures
Replies: 1
Views: 90

Re: photogram-metrical models with textures

Dear vornul,

1) Please read the following article of our DIALux evo knowledge base to answer your question: https://evo.support-en.dial.de/support/ ... lan-files-

2) This is not possible.


Best regards
Your DIAL Support Team
by T.Magenheimer
Wed Nov 23, 2022 5:10 pm
Forum: Wishes/suggestions
Topic: DAylight relevant cutouts
Replies: 1
Views: 145

Re: DAylight relevant cutouts

Hi maclighter,

We will be pleased to include also this suggestion in our list of improvements. Thank you for your important feedback!


Best regards,
DIAL Support Team
by T.Magenheimer
Fri Nov 18, 2022 1:38 pm
Forum: Problems
Topic: Replace all luminaires of this type function is very slow to respond
Replies: 1
Views: 235

Re: Replace all luminaires of this type function is very slow to respond

Dear AnttiL,

We will try to reproduce this problem in our test centre and solve it in our next patch.

Thank you very much for the advice.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Nov 17, 2022 12:03 pm
Forum: Problems
Topic: Texture materials not showing
Replies: 2
Views: 238

Re: Texture materials not showing

Dear users,

This is unfortunately a bug in our current evo version, which we will have solved in the next patch.

Unfortunately, there is currently no workaround.


Best regards
Your DIAL Support Team