Search found 1668 matches

by T.Magenheimer
Mon Sep 26, 2022 9:51 am
Forum: Problems
Topic: Problem mit meiner Kontaktliste Dialux EV0 10.1
Replies: 1
Views: 36

Re: Problem mit meiner Kontaktliste Dialux EV0 10.1

Hallo LZ-JIPOL, wenn Sie nur einzelne Einträge aus dem Adressbuch löschen möchten, dann können Sie dies mittels der folgenden XML-Datei umsetzen: "C:\Benutzer\"Benutzername"\AppData\Local\DIAL GmbH\DIALux\Addresses\AddressDatabase.xml" Öffnen Sie die Datei bitte in einem XML-Edit...
by T.Magenheimer
Tue Sep 20, 2022 12:56 pm
Forum: Wishes/suggestions
Topic: False color rendering profiles - Easier global settings
Replies: 2
Views: 78

Re: False color rendering profiles - Easier global settings

Dear nickh, Setting the false colors is actually quite simple. I will show you how to refine the settings using one room as an example. In this room you have a minimum value of 42 lux and a maximum value of 122 lux. The minimum value of the false color scale is set to 1 lux and the maximum value to ...
by T.Magenheimer
Wed Sep 14, 2022 7:03 am
Forum: Wishes/suggestions
Topic: Add EVO version number to report
Replies: 1
Views: 101

Re: Add EVO version number to report

Hi kikeblackberry,

We will be pleased to include your suggestion in our list of improvements. Thank you for your important feedback!


Best regards,
DIAL Support Team
by T.Magenheimer
Tue Sep 13, 2022 11:13 am
Forum: Problems
Topic: Farbveränderung durch Raytracing
Replies: 2
Views: 103

Re: Farbveränderung durch Raytracing

Hallo ispec, unsere Entwickler haben sich das Problem angeschaut und hierbei handelte es sich wirklich um einen Fehler in unserer aktuellen evo-Version. Dieser wurde direkt behoben und sollte in der kommenden evo-version 11 gelöst sein. Vielen Dank für Ihren Hinweis. Freundliche Grüße, DIAL Support ...
by T.Magenheimer
Tue Sep 13, 2022 8:15 am
Forum: Using DIALux evo
Topic: Compliane to latest standards
Replies: 2
Views: 256

Re: Compliane to latest standards

Dear Pon,

Our evo 11 version publishes the latest version of EN 12464-1:2021-11.


Best regards
Your DIAL Support Team
by T.Magenheimer
Wed Aug 24, 2022 12:42 pm
Forum: Wishes/suggestions
Topic: Calculations from CPU to GPU
Replies: 1
Views: 140

Re: Calculations from CPU to GPU

Dear Richard,

Thank you very much for your feedback. We will put this point on our improvement list and will forward it to our product owners.


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Aug 23, 2022 11:47 am
Forum: Problems
Topic: error loading the file
Replies: 3
Views: 187

Re: error loading the file

Hello karolina wojcicka, I have sent you for two minutes your backup project file which we could load with our newest DIALux evo software. The following article from our DIALux evo knowledge base will give you more information on how to convert your backup file into an evo file: https://evo.support-...
by T.Magenheimer
Mon Aug 22, 2022 7:36 am
Forum: Problems
Topic: Problem in daylight by ceilling
Replies: 2
Views: 196

Re: Problem in daylight by ceilling

Dear Daniel.Oro, I looked at your project and found that almost all of the windows or façade elements are not daylight-relevant windows. The windows must have the check mark "daylight relevant" as you can see in the attached screenshot. So far, we have only implemented a beta version of th...
by T.Magenheimer
Fri Aug 19, 2022 8:57 am
Forum: Problems
Topic: Problem in daylight by ceilling
Replies: 2
Views: 196

Re: Problem in daylight by ceilling

Dear Daniel.Oro,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.


Best regards,
DIAL Support Team
by T.Magenheimer
Thu Aug 18, 2022 8:26 am
Forum: Using DIALux evo
Topic: SURROUND RATIO CALCULATION
Replies: 1
Views: 730

Re: SURROUND RATIO CALCULATION

Dear kikeblackberry, Thank you very much for your request. The EIR is always specified when: - Either on both sides no evaluation field with a class for illuminance adjoins. In this case, the worst value is taken from both results. - If only on one side there is an adjacent evaluation field with a c...