Dear marieken,
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
Search found 1657 matches
- Wed Jul 20, 2022 9:59 am
- Forum: Problems
- Topic: Older EVO files with 3d models don't open
- Replies: 2
- Views: 96
- Wed Jul 20, 2022 9:58 am
- Forum: Problems
- Topic: Dialux Evo stürzt ab bei neuer Innenraumkonturen zeichen / Dialux crashes while drawing new inner room contour
- Replies: 1
- Views: 44
Re: Dialux Evo stürzt ab bei neuer Innenraumkonturen zeichen / Dialux crashes while drawing new inner room contour
Hallo lrsr,
könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dialux.com'.
Freundliche Grüße,
DIAL Support Team
könnten Sie uns bitte das entsprechende evo Projekt zwecks Analyse zusenden. Dann können wir uns das Problem direkt in evo 10.1 anschauen. Bitte senden Sie die Dateien und den Link zu diesem Thread an 'support@dialux.com'.
Freundliche Grüße,
DIAL Support Team
- Mon Jul 18, 2022 7:27 am
- Forum: Problems
- Topic: Dialux EVO 10.1 - An error occurred while calculating
- Replies: 1
- Views: 106
Re: Dialux EVO 10.1 - An error occurred while calculating
Dear reybrizon,
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
- Mon Jul 18, 2022 7:26 am
- Forum: Problems
- Topic: Warning "Storey contour is unusually small or unusually large"
- Replies: 3
- Views: 193
Re: Warning "Storey contour is unusually small or unusually large"
Hi kikeblackberry,
It is good to hear that you were able to solve the problem by splitting the big project into several smaller projects.
Best regards
Your DIAL Support Team
It is good to hear that you were able to solve the problem by splitting the big project into several smaller projects.
Best regards
Your DIAL Support Team
- Fri Jul 15, 2022 9:52 am
- Forum: Using DIALux evo
- Topic: Output Layout
- Replies: 1
- Views: 342
Re: Output Layout
Dear J_F,
This information cannot be summarized on one output page in our DIALux evo software.
Best regards
Your DIAL Support Team
This information cannot be summarized on one output page in our DIALux evo software.
Best regards
Your DIAL Support Team
- Fri Jul 15, 2022 9:50 am
- Forum: Problems
- Topic: Warning "Storey contour is unusually small or unusually large"
- Replies: 3
- Views: 193
Re: Warning "Storey contour is unusually small or unusually large"
Hi kikeblackberry, If you get such an error message, you should check the scaling of the project. If the contour should really be so large, you simply have to see if there will not be performance problems with this project dimension. We cannot give you an exact definition of how many buildings you c...
- Fri Jul 15, 2022 9:44 am
- Forum: Using DIALux evo
- Topic: Rettungsweg im Außenbereich erstellen?
- Replies: 1
- Views: 274
Re: Rettungsweg im Außenbereich erstellen?
Hallo Carsten, eine Notbeleuchtung ist nur für Innenräume möglich. Sie könnten einmal versuchen, einen Raum über das Parkdeck zu konstruieren und dann eine Notbeleuchtungsberechnung durchführen, damit Sie auch für diesen Bereich Ergebnisse haben. Dies können Sie dann nach der Berechnung rückgängig m...
- Fri Jul 15, 2022 9:42 am
- Forum: Problems
- Topic: Geometry issue in file. Need help correcting, please
- Replies: 1
- Views: 207
Re: Geometry issue in file. Need help correcting, please
Hi daniell,
Please download the project from the WeTransfer link via mail and check if the problem is fixed
Best regards
Your DIAL Support Team
Please download the project from the WeTransfer link via mail and check if the problem is fixed
Best regards
Your DIAL Support Team
- Fri Jul 15, 2022 9:38 am
- Forum: Problems
- Topic: Outdoor Lighting Calculation Results Missing
- Replies: 1
- Views: 398
Re: Outdoor Lighting Calculation Results Missing
Hello elkgok,
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Best regards,
DIAL Support Team
- Fri Jul 15, 2022 9:36 am
- Forum: Using DIALux evo
- Topic: Partial Storeys
- Replies: 1
- Views: 333
Re: Partial Storeys
Dear daniell, I don't know if I understood your problem exactly, but maybe the presentation of the following function in our DIALux evo software will help you. With the function "New empty storey" you can construct a storey completely according to your specifications. Screenshot 1.JPG Scre...